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Hanley Economic Building Society: Savings reviews

Name: Savings
Rating: 4.82 (477 reviews)

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4.81

Based on 477 reviews, last reviewed 9th Aug 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

The Festival Park staff are exceptionally friendly,... The Festival Park staff are exceptionally friendly, helpful and knowledgeable. In fact the Newcastle branch staff are the same Reviewed on: 9th August 2025

Latest lowest rating:

1

HanleyEBS is an administrative disaster Setting up my savings account in 2023 was a nightmare. The administration of HEBS was clearly way overstretched and the service was terrible - I lost ... Read more Reviewed on: 5th May 2025

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About this product

Hanley Economic Building Society savings reviews can help you to find out more about life at Hanley Economic Building Society. How easy is it to contact Hanley Economic Building Society? And how friendly are they? Our Hanley Economic Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hanley Economic Building Society Savings reviews (477)

Brill

Staff are excellent - very helpful. Nothing too much trouble - pleasure xx Reviewed on: 11th June 2021

Excellent

I don't visit your Festival Park Branch very often, but when I do your staff are totally outstanding. Thank you. Reviewed on: 28th April 2021

Moral. Genuine

The sensitive and professional way I have been helped again and again Reviewed on: 28th April 2021

Very friendly

Very friendly and helpful staff in branch, decent range of products. Always good to go local! Reviewed on: 10th March 2021

Safe

Nothing. Been with you 45 years. Reviewed on: 27th November 2020

Friendly

Nothing. I don't feel nervious coming in like I do in other places. Always very friendly. Reviewed on: 29th October 2020

fixed rate bonds

looking to invest in FR181 fixed bond application form arrived , contacted company next day , told this bond was now closed.. why send forms out in the first place , totally useless building society Reviewed on: 29th October 2020

Reply from Hanley Economic Building Society Thank you for your review. We’re sorry that on this occasion we couldn’t accept your application. We have a set amount of funds per product and this was fulfilled during the time the forms had arrived. We do have alternative products available which we would be happy to accept an application from you. If you wish to do so then please contact us on 01782 255000. Response date: 30th October 2020

Savings review

Thanks for the careful, considerate service I had from Claire and Nicola Reviewed on: 27th October 2020

Professional

I'm more satisfied with all aspects of my experience today. Cathryn was very friendly and I felt reassured with the thorough checks Reviewed on: 20th October 2020

Straight-forward

Friendly helpful staff, easy to deal with. Explain clearly Reviewed on: 19th October 2020

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