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Hargreaves Lansdown: Investment Management reviews

Name: Investment Management
Rating: 4.55 (71 reviews)

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4.55

Based on 71 reviews, last reviewed 14th Feb 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

63%

27%

2 star

Latest highest rating:

5

Easy to use app, wealth shortlist is very helpful fo... Easy to use app, wealth shortlist is very helpful for ideas. Could do with a bit more in depth info on how your investments are growing. Reviewed on: 14th February 2026

Latest lowest rating:

1

Fairly decent Did the job I needed to, pretty concise and informative website too. Not sure I’ll use again due to other more accessible alternatives on the market Reviewed on: 13th January 2023

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About this product

Hargreaves Lansdown investment reviews from our Smart Money People can help you to get the inside track on what having a portfolio with Hargreaves Lansdown is really like. Oh, and if you have experience using Hargreaves Lansdown investments, you can write a review too. Smart Money People is the UK's leading financial services review site. Together, we can help us to increase trust and transparency in financial services.

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Hargreaves Lansdown Investment Management reviews (71)

Fantastic

Great company my brother uses it Reviewed on: 6th April 2023

Investment all in one place

Isa and shares easily viewed and easy to see shares and companies details and graphs. Easy to use site and log in Reviewed on: 28th February 2023

Specialist platform for investors

HL provide a great, easy to use platform for investors with a bit of knowledge. The website is very easy to use, with up to date information on investments and you can top up pay fees by debit card. I would take their favourite funds (wealth shortlist) with a pinch of salt following the Neil Woodford debacle so it may be more suitable if you are comfortable to use your own judgement. Reviewed on: 28th February 2023

Returns and easy access

Set up a small Isa with HL a few years back. I mainly use the app but have occasionally used the online service. Everything so far has been transparent, very easy to access and understand. Marry that with decent returns makes HL a firm recommendation Reviewed on: 28th February 2023

Great choice for managing investments

I've been with HL for many years and can't fault their service. The app is ready to use and on the rare occasion I need to speak to someone they are available on the phone without a long wait Reviewed on: 28th February 2023

Great operation on

A great website and phone service. Good value if you keep away from funds and stick to shares, investment trusts and EFTs. Reviewed on: 15th February 2023

Fairly decent

Did the job I needed to, pretty concise and informative website too. Not sure I’ll use again due to other more accessible alternatives on the market Reviewed on: 13th January 2023

Poor customer service

Contacted them through their messaging system twice as a customer. Totally ignored. Don't bother with them I've now got to withdraw all my money Check out vanguard. They'e better Reviewed on: 17th December 2022

Horrendous service!

Horrendous service! I would like to put 0 stars if I could! I wanted to open a savings account with HL, as they were offering £100 to customers were saving £80.000. I sent documents by post, then they asked me to send more by email, (they didn't specify how to send the documents in the email so I just replied to it to the same email address and I attached my documents). They didn't check my emails, 5 days after wating for reply, I didn't get any. I called them after and I was surprised by the lack of interest and respect for customers. They said, they will call me back and they didn't. Then, they couldn't see my emails, I asked to speak with the manager and no one was happy to come to the phone. Then, they said I had to receive a pin by post, after that! HL, how long customers need to wait to open a simple savings account?? There are more quicker, respectful and competent providers. Look for something else and don't open any account with them. They don't deserve it after all! Reviewed on: 4th July 2022

Top priducts

Lots of choice, wide range of products, great dealing experience Reviewed on: 21st February 2022

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