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Hargreaves Lansdown: Investment Management reviews

Name: Investment Management
Rating: 4.58 (73 reviews)

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4.58

Based on 73 reviews, last reviewed 24th Mar 2026

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

65%

26%

2 star

Latest highest rating:

5

Used HL for many years for cash and shares investment. Used HL for many years for cash and shares investment. Cash hub is easy to use. Reviewed on: 24th March 2026

Latest lowest rating:

1

Fairly decent Did the job I needed to, pretty concise and informative website too. Not sure I’ll use again due to other more accessible alternatives on the market Reviewed on: 13th January 2023

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About this product

Hargreaves Lansdown investment reviews from our Smart Money People can help you to get the inside track on what having a portfolio with Hargreaves Lansdown is really like. Oh, and if you have experience using Hargreaves Lansdown investments, you can write a review too. Smart Money People is the UK's leading financial services review site. Together, we can help us to increase trust and transparency in financial services.

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Hargreaves Lansdown Investment Management reviews (73)

Horrendous service!

Horrendous service! I would like to put 0 stars if I could! I wanted to open a savings account with HL, as they were offering £100 to customers were saving £80.000. I sent documents by post, then they asked me to send more by email, (they didn't specify how to send the documents in the email so I just replied to it to the same email address and I attached my documents). They didn't check my emails, 5 days after wating for reply, I didn't get any. I called them after and I was surprised by the lack of interest and respect for customers. They said, they will call me back and they didn't. Then, they couldn't see my emails, I asked to speak with the manager and no one was happy to come to the phone. Then, they said I had to receive a pin by post, after that! HL, how long customers need to wait to open a simple savings account?? There are more quicker, respectful and competent providers. Look for something else and don't open any account with them. They don't deserve it after all! Reviewed on: 4th July 2022

Top priducts

Lots of choice, wide range of products, great dealing experience Reviewed on: 21st February 2022

On the button

Very savvy ,easy to use company sites,wide choice of investments. Reviewed on: 17th January 2022

Very efficient and helpful

Although expensive service is reliable and of a high standard. Reviewed on: 17th January 2022

Great Platform and App

Easy to use app and excellent customer service. Market movements, live prices, data and instant trading all in one easy app. Reviewed on: 12th January 2022

Likes so much ended up working for them

One stop shop.. sitting customise service. You get what you pay for! Reviewed on: 10th October 2021

Wide-ranging, established yet a string market leader

The information and advice on offer is fantastic, I turn to HL and often find investment advice and opportunities that are not available on much smaller or more tech savvy apps. Ordering can be cumbersome at times however this platform is reliable, offers variety and is well established in providing excellent financial services. Reviewed on: 6th April 2021

Just the best

I was told about this company when I was looking to move my pension pot and it’s the best advice I’ve been given . There whole set up is second to none . First class in every way . Reviewed on: 1st April 2021

Great service

Quick and polite customer service and effective and efficient services. Reviewed on: 23rd February 2021

Great platform high share fees

Overall a great platform with excellent advice for first time investor. However share dealing fees are very high and out of sync with others, especially considering platforms who charge no transaction fee. Therefore my advice only use HL if investing in funds or a large holding of shares. Reviewed on: 19th February 2021

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