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Hargreaves Lansdown: Investment Management reviews

4.32
Based on 58 reviews, last reviewed 23rd Aug 2024
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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57%
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33%
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3%
2 star
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0%
See only 1 star reviews
7%

Latest highest rating:

4

Simple and easy to use. Simple and easy to use. Never had any problems. Reviewed on: 23rd August 2024
Russell Beake's avatar
Russell Beake

Latest lowest rating:

1

Fairly decent Did the job I needed to, pretty concise and informative website too. Not sure I’ll use again due to other more accessible alternatives on the market Reviewed on: 13th January 2023
Matthew Berryman's avatar
Matthew Berryman

About this product

Hargreaves Lansdown investment reviews from our Smart Money People can help you to get the inside track on what having a portfolio with Hargreaves Lansdown is really like. Oh, and if you have experience using Hargreaves Lansdown investments, you can write a review too. Smart Money People is the UK's leading financial services review site. Together, we can help us to increase trust and transparency in financial services.

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Hargreaves Lansdown Investment Management reviews (58)

Returns and easy access

5
Set up a small Isa with HL a few years back. I mainly use the app but have occasionally used the online service. Everything so far has been transparent, very easy to access and understand. Marry that with decent returns makes HL a firm recommendation Reviewed on: 28th February 2023

Great choice for managing investments

5
I've been with HL for many years and can't fault their service. The app is ready to use and on the rare occasion I need to speak to someone they are available on the phone without a long wait Reviewed on: 28th February 2023

Great operation on

4
A great website and phone service. Good value if you keep away from funds and stick to shares, investment trusts and EFTs. Reviewed on: 15th February 2023

Fairly decent

1
Did the job I needed to, pretty concise and informative website too. Not sure I’ll use again due to other more accessible alternatives on the market Reviewed on: 13th January 2023

Poor customer service

1
Contacted them through their messaging system twice as a customer. Totally ignored. Don't bother with them I've now got to withdraw all my money Check out vanguard. They'e better Reviewed on: 17th December 2022

Horrendous service!

1
Horrendous service! I would like to put 0 stars if I could! I wanted to open a savings account with HL, as they were offering £100 to customers were saving £80.000. I sent documents by post, then they asked me to send more by email, (they didn't specify how to send the documents in the email so I just replied to it to the same email address and I attached my documents). They didn't check my emails, 5 days after wating for reply, I didn't get any. I called them after and I was surprised by the lack of interest and respect for customers. They said, they will call me back and they didn't. Then, they couldn't see my emails, I asked to speak with the manager and no one was happy to come to the phone. Then, they said I had to receive a pin by post, after that! HL, how long customers need to wait to open a simple savings account?? There are more quicker, respectful and competent providers. Look for something else and don't open any account with them. They don't deserve it after all! Reviewed on: 4th July 2022

Top priducts

5
Lots of choice, wide range of products, great dealing experience Reviewed on: 21st February 2022

On the button

5
Very savvy ,easy to use company sites,wide choice of investments. Reviewed on: 17th January 2022

Very efficient and helpful

4
Although expensive service is reliable and of a high standard. Reviewed on: 17th January 2022

Great Platform and App

5
Easy to use app and excellent customer service. Market movements, live prices, data and instant trading all in one easy app. Reviewed on: 12th January 2022

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