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Hastings Direct: Car Insurance reviews

Name: Car Insurance
Rating: 3.16 (637 reviews)

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3.10

Based on 637 reviews, last reviewed 7th Nov 2024

1450% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

35%

20%

34%

Latest highest rating:

5

Sensible approach to black box (You Drive) policy. I had a black box (You Drive) policy. My car needed repairs which took several weeks and meant I wasn't driving it. Hastings Direct contacted me askin... Read more Reviewed on: 20th October 2024

Latest lowest rating:

1

tried to double my premium tried to double my premium on auto renew and charged £20 to cancel. Put me on hold for 20 minutes, customer service rep tried to requote me several t... Read more Reviewed on: 7th November 2024

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About this product

Looking for your new car insurance provider? Check out the Hastings Direct car insurance reviews on Smart Money People, left by genuine customers to help you make an informed decision when choosing your next provider.

Founded in 1997, Hastings Direct offers car, van, bike and home insurance, providing flexible policies with a wide range of optional extras. Its car insurance policies come with varying levels of cover, alongside a telematics policy, YouDrive, which rewards good driving with lower renewal rates.

What factors do you consider to be most important when choosing a car insurance provider? Are you looking for a telematics policy that can save you money? Perhaps you require breakdown cover or courtesy car cover? What about windscreen cover, or protection from vandalism? Whatever your needs, check out our Hastings Direct car insurance reviews to see how existing customers rate their policies.

Have you had a Hastings Direct car insurance policy? Share your experience with the Smart Money People community to help us increase trust and transparency in financial services. Tell us how satisfied you were with the price of the premium, and whether you managed to find cover for all of your needs? If you’ve had a YouDrive policy, did you find the scoring of your driving fair, and did you find a noticeable discount on your renewal? Leave a Hastings Direct car insurance review today and help other drivers.

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Hastings Direct Car Insurance reviews (637)

always check your renewal quote...

I took car insurance with ?Hastings Direct last year after they proved to beat the Tesco renewal quote we had received. I was so impressed with the extras you could add and the flexibility of the policy, tailor making the policy to our exact needs. They also offered a great cash back rate through an online cash back site. So a year on we receive our renewal quote which had increased significantly so I did a little shop around on a comparison site and found if I returned to Hastings but as a new policy holder then I could get a cheaper rate, protect my no claims, tailor my cover and get cash back! I love how easy the website is to use and the additional extras you can add to make your policy work for you! Reviewed on: 10th August 2015

Simple and easy

Hastings direct were easy to deal with both online and also on the phone when I had a query before buying. The online process took 5 minutes and was easy to complete all the information with no questions to catch you out. I got the cover I wanted and the policy documents were ready quickly and emailed to me. Would recommend. I haven't had to claim (hoping never to) but from speaking the customer services prior to buying the insurance I would hope they would be just as good. Reviewed on: 9th August 2015

Top cover

Took out cover for my daughters first car,having passed her driving test at the first time of asking. For the same cover could have easily paid up to an eye watering £5000 but thanks to Hastings I managed to get excellent car insurance for a more manageable £930. Reviewed on: 9th August 2015

Excellent customer services and price

excellent price considering ive had a fault claim.. beat all other insurers by miles Reviewed on: 9th August 2015

Best price for young drivers

Hastings has offered the cheapest price for my car insurance for the past two years. Good range of benefits included. Reviewed on: 9th August 2015

Amazing Service and Amazing Products

I cannot recommend Hastings Direct Car Insurance enough. I received a renewal from them, which was for more than my previous premium, however there were no changes or claims made in the period so I felt it should have been similar or less. I did an online price comparison to see if I could get a better deal. I received cheaper quotes and one was a quote from Hastings Direct for around £50 less than my renewal quote. I decided to call Hastings to discuss. The representative was very helpful, comparing the quotes etc and even applied a loyalty discount bringing it down to less than my previous years premium. They were really helpful as well as patient. I would highly recommend them as I have been a customer for 3 years now and their customer service has always been fantastic. Reviewed on: 21st April 2015

they were fantastic from start to finish.

We came across heisting's online as they were the cheapest. Everything was straight forward with them very easy and quick to sort. We then needed to change our car details after buying a new car and it couldn't of been made any easier no fuss or messing about was done straight away. Very polite and couldn't help us enough on the phone. Reviewed on: 26th March 2015

Incredible value for money

Hastings Direct has offered me competitively priced car insurance that was much, much cheaper than other car insurance providers. The price also includes a range of benefits such as legal protection and windscreen insurance. I will be staying with this company for the foreseeable future. I would recommend Hastings Direct to all younger car drivers. Reviewed on: 26th March 2015

Quick, easy, straightforward

Straight forward to deal with. Website is easy to navigate and the company offered the best price saving me over £200 on my policy. Reviewed on: 26th March 2015

All been easy, and good value

It was easy to sign up a couple of years ago. The first renewal came, and I did a price comparison, and they still came out cheapest. The second renewal they were more expensive, but I gave them a quick call, and they beat the competition. I haven't had to claim yet, apart from a windscreen chip which was handled efficiently so I can't comment on that side. Reviewed on: 26th March 2015

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