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Hastings Direct: Car insurance reviews

View other Hastings Direct products
3.08
Based on 643 reviews, last reviewed 26th Feb 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
34%
See only 4 star reviews
20%
See only 3 star reviews
7%
See only 2 star reviews
5%
See only 1 star reviews
34%

Latest highest rating:

5

Easy to set up, renewal price the same as "new busin... Easy to set up, renewal price the same as "new business" price, all in all very good firm to deal with Reviewed on: 26th February 2025
Wayne's avatar
Wayne

Latest lowest rating:

1

DO NOT USE HASTINGS PLEASE Terrible - my car gets stolen and they refuse the claim for a key discrepancy issue and THEN LOSE THAT key! Car has been found by the police and Hasti... Read more Reviewed on: 29th January 2025
Will Green's avatar
Will Green
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About this product

Hastings Direct provide award-winning car insurance.

You can get a Hastings Direct car insurance quote online and manage your policy via the mobile app. There are three levels of cover, Essentials, Direct and Premier. They're available as an online product which is a lower cost, self-service policy that you manage yourself.

Hastings Direct car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Hastings Direct before, you can also leave a review and share your experience.

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Hastings Direct Car insurance reviews (643)

CheekyCharges Campaigner

2
I was charged £35, by Hastings for changing my address. They said it was Administration costs....Was not happy Reviewed on: 3rd March 2016
Lauralou Marshall's avatar
Lauralou Marshall

CheekyCharges Campaigner

5
They are brilliant. No issues, answers every question I have. Never am bombarded with emails, and are just overall very helpful! Reviewed on: 27th February 2016
Georgia Norton's avatar
Georgia Norton

CheekyCharges Campaigner

3
Cheapest price we could find for a decent insurance policy Reviewed on: 27th February 2016
Anna Hewitt's avatar
Anna Hewitt

CheekyCharges Campaigner

3
Been good, prices were great, not available online though to edit yourself. Reviewed on: 26th February 2016
Kiran Kaur's avatar
Kiran Kaur

Car insurance...automatic renewal!

4
I was happy with my car insurance deal last year but the automatic renewal process drives me nuts! Renewal quote is always higher... Reviewed on: 24th December 2015
David's avatar
David

Best legal team I ever met

4
I had a car accident in end of May and it was a fault of third party. I had been hit from rear. I had suffered with whiplash and Hastings offered me free legal cover to claim my personal injury claim. Their legal team is very efficient and processed my claim very quickly. I highly recommend them. Reviewed on: 12th November 2015
Sam's avatar
Sam

Expensive, un helpful and not co-operative

1
Charged me £100 for switching street's when moving for updating details. Apparently post code was 'more of a risk for accidents' Reviewed on: 11th November 2015
Shelley Stojanovic's avatar
Shelley Stojanovic

Disappointed

2
They don't write clear notes constantly got to repeat yourself and they don't do as you ask Reviewed on: 11th November 2015
Russell Rabey's avatar
Russell Rabey

excellent

5
Quick and easy form to fill out to recieve quote. Quote was clear and quick to process with payment. Very helpful and low deposit to pay. Reviewed on: 9th November 2015
Georgia Lydia Foster's avatar
Georgia Lydia Foster

good customer service and price

5
hastings direct were easy to deal with,great price,when i had to claim they were really quick for courtesy car .The rest of the claim and my car were fixed within 3 weeks.I would use them again,and was impressed by them Reviewed on: 6th November 2015
sgthaggis's avatar
sgthaggis

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