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Hastings Direct: Motorbike Insurance reviews

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3.22
Based on 12 reviews, last reviewed 8th Oct 2024
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Latest highest rating:

4

Make it easy Easy to talk to a human and get answers Reviewed on: 8th October 2024
Micheal B's avatar
Micheal B

Latest lowest rating:

2

Won't be renewing I bought insurance from Hastiings Direct through a comparison site. When I checked my policy details I found that they had assumed wrong answers to qu... Read more Reviewed on: 20th August 2024
Daniel 's avatar
Daniel
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About this product

Hastings Direct motorbike insurance reviews can help motorcyclists like you to find the best motorbike insurance provider. Take a look at our Hastings Direct motorbike insurance reviews to find out what being with Hastings Direct is like, for example, what is the claim's process like? YOUR reviews can help other motorcyclists to find this out...so write your review today! Together, we can make financial services work better for everyone.

Hastings Direct Motorbike Insurance reviews (12)

Review of the Hastings Direct, Motorbike Insurance:

Won't be renewing

2
I bought insurance from Hastiings Direct through a comparison site. When I checked my policy details I found that they had assumed wrong answers to questions that the comparison site didn't ask, so I had to phone them (30 minutes on hold) and get that changed. They wanted an extra ~£300 for changing "access to another vehicle" and "dependents" from no to yes - but they could cancel the policy and replace it with a new one for no change in price. More recently I phoned them again (again, half an hour on hold) to ask about fitting a tracker in case my bike is stolen. They said it would cost an additional £250 - for a change to the bike that should improve security - where is the logic? Some other motorbike insurers have a sensible approach to mods (e.g. Bennetts) and say that you don't need to tell them about cosmetic changes or accessories tat won't change the performance. Hastings want to know about every little thing, you can expect to be waiting on the phone for up to an hour (they have a phone app but it doesn't allow these changes) for the privilege of telling them, and the effect it has on your premium seems to be essentially random. I will be changing insurer at renewal time Reviewed on: 20th August 2024
Daniel 's avatar
Daniel

Best motorcycle insurance company I've delt with so far

4
After shopping around I noticed that hastings were quite popular for bikers so I thought I'd give them a try. Since then I've used Hastings more then any other motorcycle insurance company now due to the fact I know they nearly always offer 3rd party ride over bikes (comprehensive policies) and their support team is absolutely excellent. Aside all of that they often gave me the best deals against over companies. Would definitely recommend them! Reviewed on: 30th August 2015
delbrimelow's avatar
delbrimelow

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