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Healthy Pets: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.84 (257 reviews)

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4.61

Based on 257 reviews, last reviewed 16th Jan 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

93%

2 star

Latest highest rating:

5

Great value for money Took out this pet insurance for my cat, and have just bought a puppy and will be insuring her with these, exceptional service.. Reviewed on: 13th September 2023

Latest lowest rating:

1

Absolute bunch of con artists. Absolute bunch of con artists... like others have commented. I was in the unfortunate position to have to make a claim in Oct 2024 for my dog... My ve... Read more Reviewed on: 16th January 2025

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About this product

Healthy Pets Pet Insurance reviews (257)

Review of the Healthy Pets, Pet Insurance:

very slow to payout a simple case. expected better

healthy dog, no prior conditions, prescribed a medication twice a day. should be a straightforward payout, 4 weeks later.. still waiting and slow response. customer service is pleasant Reviewed on: 21st September 2021

Great Customer Experience

Their contact centre staff were very friendly and informative. Reviewed on: 7th August 2023

Great company

Always answer my questions promptly. Service is always tip top! Reviewed on: 4th August 2023

Thanks

I appreciate Reviewed on: 9th April 2023

Realistic Prices

Second year with Healthy Pets. Very responsive and helpful Reviewed on: 13th August 2022

Good value for money

Professional and efficient service Reviewed on: 21st September 2021

Great service

Healthy pets staff really went the extra mile to sort out my issue. Reviewed on: 18th September 2021

Amazing Customer Service!

Amazing customer service, friendly and helpful staff and very efficient at sending documents. Reviewed on: 18th September 2021

Caring Customer Service

Very caring and helpful when my dog passed away Reviewed on: 18th September 2021

Brilliant insurers, easy and friendly processes

Brilliant insurers, easy and friendly processes. Reviewed on: 18th September 2021

1st class customer service

Really friendly and helpful staff Reviewed on: 18th September 2021

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