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Healthy Pets: Pet Insurance reviews

4.59
Based on 258 reviews, last reviewed 23rd Dec 2025
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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4%
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2 star
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3%

Latest highest rating:

5

Great value for money Took out this pet insurance for my cat, and have just bought a puppy and will be insuring her with these, exceptional service.. Reviewed on: 13th September 2023
Jaxx Gud's avatar
Jaxx Gud

Latest lowest rating:

1

Do not use this company. Do not use this company. This review concerns a policy for my other cat, who very tragically passed away while we were on holiday in August. When I r... Read more Reviewed on: 23rd December 2025
Simon W's avatar
Simon W

About this product

Finding the right insurance policy for your pet is important for peace of mind. At Smart Money People, we collect Healthy Pets pet insurance reviews to give you insight into life as a policyholder.

Healthy Pets provides insurance policies for cats and dogs, with specialist policies for kittens and puppies. If you’re insuring more than one pet, Healthy Pets offers a multi-pet discount. There are a range of policies available to suit your pet's needs, with varying levels of protection.

Before taking out a policy with Healthy Pets, check our reviews to be confident that the provider is right for you. Find out what existing customers have to say about their experience with Healthy Pets and whether they would recommend the provider. Learn about the key benefits of being a policyholder, with insight into the customer service and claims process. Be confident in your decision by reading our Healthy Pets pet insurance reviews.

If you’ve had a policy with Healthy Pets, write an honest review to help other pet owners just like you. Don’t forget to include details about the level of cover you took out, and the type of policy. Have you found the cost of your premium to be reasonable for the level of cover you received? Share any experience with the customer service team. Would you recommend the provider and policy to your family and friends? Share your experience with our Smart Money People community by leaving a Healthy Pets pet insurance review.

Healthy Pets Pet Insurance reviews (258)

Review of the Healthy Pets, Pet Insurance:

very slow to payout a simple case. expected better

1
healthy dog, no prior conditions, prescribed a medication twice a day. should be a straightforward payout, 4 weeks later.. still waiting and slow response. customer service is pleasant Reviewed on: 21st September 2021

No complaints

5
Luckily haven't had to claim yet but fantastic value and good customer service when I've rung them Reviewed on: 30th September 2017

Easy to complete application online

5
Applied and was accepted for pet insurance for my cat within 5 minutes. Straightforward and hassle free at a great value price. Reviewed on: 29th September 2017

Great service

3
Fantastic quote, easy to use website. Couldn’t ask to an easier way to take out insurance. Reviewed on: 28th September 2017

Dogs choice

5
A top choice for dog owners who want to keep their pets healthy and happy. Reviewed on: 27th September 2017

reliable and trust worthy

5
from the start i have been looked after and reaasured on how to best look after both my needs and my puppys needs.. 10 stars for me and sn excellency market leading policy Reviewed on: 27th September 2017

Friendly, easy service

5
I took out insurance for my cat and found the process very easy. Reviewed on: 27th September 2017

Very happy

5
Very easy to set up also getting a email sent out to me to confirm that my policy and start date Reviewed on: 27th September 2017

Great results

5
It took me a long time to decide on pet insurance as I was really doing my research and healthy pets provided everything I needed and was very straight forward Reviewed on: 27th September 2017

Great company

5
The whole process was easy. The price was very competitive for the quality of insurance cover. Paperwork arrived by post the next day.. well done healthy pets! Hope I don't need you for anything but if I do, I'm confident you will sort everything out effectively. Reviewed on: 27th September 2017

brilliant service great prices

5
i have just recently got a puppy and this insurance was easy to use and good value Reviewed on: 26th September 2017