Absolutely excellent in helping me with my savings. As someone who has limited understanding of financial knowledge, Linda supported me without judgement. I can not thank her enough.

Asking for clarification on mortgage offers. Asked for a explanation of the differences.

Thank you to TOM for his excellent customer service, patient, and understanding.

Dianne was great and very knowledgeable about the different savings accounts. She took her time to explain it all and didn't rush me.

Lovely staff at the rugby branch especially Neil who served me . very friendly and helpful

Very knowledgeable and helpful team. We always like to go into branch to see about our accounts face to face.

Very informative and pleasant. Easy to understand and patient.

Very personable team, the support we received when going through a difficult time that was out of our control was just fabulous, so helpful, compassionate... Very personable team, the support we received when going through a difficult time that was out of our control was just fabulous, so helpful, compassionate and understanding. We received regular calls to see how things were and if we needed support/ additional support. Speaking to the support team on the telephone was never a worrying experience. Our issues are now resolved and thankfully we are back on track. Without the support it would have certainly been a more stressful time Read more Read less

Did what it said on the tin efficient friendly service