Smart Money People Logo

Hinckley & Rugby Building Society: Mortgages reviews

4.55
Based on 369 reviews, last reviewed 7th Apr 2025
20% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
78%
See only 4 star reviews
8%
See only 3 star reviews
4%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

4

experience and very helpful staff experience and very helpful staff Reviewed on: 7th April 2025
Claudia 's avatar
Claudia

Latest lowest rating:

1

Slow, poor value and unhelpful Took 8 months to arrange a remortgage, response to any communication always exceptionally slow and often asked to provide the same information multipl... Read more Reviewed on: 24th May 2024
Brendan's avatar
Brendan

About this product

Your home is likely to be your largest financial purchase, so finding the right lender is key. We collect Hinckley & Rugby Building Society mortgage reviews to help you make an informed decision.

Hinkley & Rugby Building Society is a mutual organisation that provides a range of mortgage products. Before taking out a mortgage product, make sure that you’re confident with the terms, conditions and interest rates. Always contact the lender or an independent advisor if you have any questions or need help understanding your options.

Are you considering Hinckley & Rugby Building Society as your mortgage lender? Gain valuable insight into the Society by reading the reviews on Smart Money People. Find out what mortgage products homeowners have and how satisfied they have been throughout the term. Learn more about the customer service received and whether borrowers would recommend the lender to family and friends. All of this and more can be found in our Hinckley & Rugby Building Society mortgage reviews.

Did Hinckley & Rugby Building Society help you purchase your dream home? Share your experience with others by writing a review. Tell us why you chose Hinckley & Rugby Building Society. Did you feel supported throughout the application process? Has the Society kept you up to date with any important mortgage news and changes? Would you recommend your mortgage product to family and friends? Write a Hinckley & Rugby Building Society mortgage review today.

Review Hinckley & Rugby Building Society: Mortgages now

Help others make smarter decisions by sharing your own experience. Write a review

Hinckley & Rugby Building Society Mortgages reviews (369)

Very efficient

5
Quick and efficient remortgage process Reviewed on: 2nd March 2022
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 3rd March 2022
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

Very accessible and user friendly

4
Simply simple and hassle free, although I was represented by an IFA, H&R communicated well and responded efficiently and in a timely manner, plus their mortgage products are first rate! Reviewed on: 1st March 2022
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 2nd March 2022
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

Changing the mortgage type was a quick and efficient process

5
The person who called us gave us clear but detailed information on the new products. The documentation was excellent and it was easy to choose the product from the list Reviewed on: 28th February 2022
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 2nd March 2022
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

I have always received great service

5
I am always happy with the service i recieve Reviewed on: 1st February 2022
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 2nd February 2022
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

Quick and easy

5
Very easy experience, user friendly secure app. Reviewed on: 31st January 2022
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 1st February 2022
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

Real world decisions by real human beings

5
From start to finish the HRBS have been thorough, friendly and personable. It always felt like someone was listening and we were never left feeling in the dark. Much as there are "High Street" lenders that offer arguably better rates, from experience, I would always prefer a slightly higher rate in exchange for this level of first class service. Reviewed on: 31st January 2022
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 1st February 2022
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

Good product but very slow

3
The mortgage product is a great fit for us but the process to get the re-mortgage was extremely slow taking over 5 months to complete. Reviewed on: 17th January 2022
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 18th January 2022
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

Very Helpful Staff

5
I always receive good service from this Company Reviewed on: 16th January 2022

I have always received great service

5
Ever since i applied for my mortgage with HRBS, I have always had good service and very helpful staff Reviewed on: 16th January 2022
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 17th January 2022
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

Dr Al

5
Amazing helpful and friendly and with professionalism Reviewed on: 14th January 2022

Do you have a different Hinckley & Rugby Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Hinckley & Rugby Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products