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Hinckley & Rugby Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.62 (405 reviews)

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4.62

Based on 405 reviews, last reviewed 17th Mar 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

78%

Latest highest rating:

5

Very friendly, dealt with everything easily. Very friendly, dealt with everything easily. No waiting on hold. Personable and efficient. Reviewed on: 17th March 2026

Latest lowest rating:

1

Slow, poor value and unhelpful Took 8 months to arrange a remortgage, response to any communication always exceptionally slow and often asked to provide the same information multipl... Read more Reviewed on: 24th May 2024

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About this product

Hinckley & Rugby Building Society only provide new mortgages that are arranged through a mortgage broker.

Hinckley & Rugby Building Society have partnered with the Mortgage Advice Bureau. They provide mortgage guidance searching through over 90 lenders to find you a lender.

Hinckley & Rugby Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Hinckley & Rugby Building Society before, you can also leave a review and share your experience.

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Hinckley & Rugby Building Society Mortgages reviews (405)

Mortgage experience

Our mortgage was complex. H&R were able to take our situation into account and offer us a sensible solution. Although the offer paperwork took a little time to come through, the team at H&R were amazing just before Xmas trying to get everything sorted so we could exchange. I wouldn’t hesitate to recommend them. Reviewed on: 16th January 2020

Excellent service

Every one I spoke to was very professional and friendly. Reviewed on: 13th November 2019

Simplified

As my title review states,saw a house, 10 weeks later moved in !! HRBS were brilliant, efficient, communicative and have helped me move into a wonderful home. Reviewed on: 2nd October 2019

Wick and efficient

Once all the paperwork was done, the completion was very quick Reviewed on: 21st September 2019

Great service and products

Everything was well managed with time expectations set. Reviewed on: 19th September 2019

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