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Holiday Extras Travel Insurance: Travel insurance reviews

4.81
Based on 3,683 reviews, last reviewed 6th Mar 2026
6% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

They didn't make a drama out of a crisis! I had the misfortune to have to claim on my travel insurance which I'd taken out with Holiday Extras, because 2 weeks before our cruise my partner had... Read more Reviewed on: 6th March 2026
Valerie K's avatar
Valerie K

Latest lowest rating:

1

Extremely disappointing management Having acknowledged (twice) that I was NOT going to renew, you renewed my policy taking money out of account before the existing policy expired. You d... Read more Reviewed on: 18th February 2026
Elizabeth C's avatar
Elizabeth C

About this product

Holiday Extras travel insurance is available in three levels of cover – Bronze, Silver or Gold.

With Holiday Extras travel insurance, you can buy optional add-ons to customise your cover and include things like gadgets, winter sports or extra sporting activities.

Holiday Extras travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holiday Extras before, you can also leave a review and share your experience.

Holiday Extras Travel Insurance Travel insurance reviews (3683)

Review of the Holiday Extras Travel Insurance, Travel insurance:

Phone response

4
When I had a query, although it took a long time to get through on the phone, once I did I got a quick and clear response. Reviewed on: 27th May 2025

was easy.

5
was easy. to navigate and competitive prices Reviewed on: 8th April 2025

Fuss-free renewal process.

5
Fuss-free renewal process. Friendly and professional customer service call handler. Reviewed on: 8th April 2025

Simple and straightforward to get the cover I needed.

5
Simple and straightforward to get the cover I needed. Reviewed on: 7th April 2025

Great company

5
The lady who we spoke to on the phone was very friendly and helpful. Her name was Ellie. We would definitely take out another insurance policy with this company in the future. Reviewed on: 7th April 2025

no issues setting up a policy, quick and easy

5
no issues setting up a policy, quick and easy Reviewed on: 7th April 2025

Competitive renewal holiday insurance

5
I needed to check that I had a menopause health condition on my policy for completeness. on speaking with the advisor, she assisted by updating the policy. She also assisted by renewing the policy for 2025/26 and sent all the documentation through to me on email very quickly. The renewal price was very competitive compared to comparisons I had undertaken. Reviewed on: 7th April 2025

Painless

5
Quick phone call to add information, efficient, prompt service, good value for money. Reviewed on: 7th April 2025

Easy experience, very user friendly

5
Easy experience, very user friendly Reviewed on: 7th April 2025

Renewing was extremely easy.

5
Renewing was extremely easy. Kept well informed and easy to review renewal terms. Good to see extra service being added without cost. Reviewed on: 7th April 2025

Quick, straightforward and good value

5
Quick, straightforward and good value Reviewed on: 6th April 2025