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Holiday Extras Travel Insurance: Travel insurance reviews

4.81
Based on 3,683 reviews, last reviewed 6th Mar 2026
5% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

They didn't make a drama out of a crisis! I had the misfortune to have to claim on my travel insurance which I'd taken out with Holiday Extras, because 2 weeks before our cruise my partner had... Read more Reviewed on: 6th March 2026
Valerie K's avatar
Valerie K

Latest lowest rating:

1

Extremely disappointing management Having acknowledged (twice) that I was NOT going to renew, you renewed my policy taking money out of account before the existing policy expired. You d... Read more Reviewed on: 18th February 2026
Elizabeth C's avatar
Elizabeth C

About this product

Holiday Extras travel insurance is available in three levels of cover – Bronze, Silver or Gold.

With Holiday Extras travel insurance, you can buy optional add-ons to customise your cover and include things like gadgets, winter sports or extra sporting activities.

Holiday Extras travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holiday Extras before, you can also leave a review and share your experience.

Holiday Extras Travel Insurance Travel insurance reviews (3683)

Review of the Holiday Extras Travel Insurance, Travel insurance:

Brilliant deal and easy to use

5
It was easy and cheap I didn’t have to sit there and search the web for a deal I only put my details in even with medical conditions I got a gold policy cheaper than I have ever had for travel insurance made up Reviewed on: 29th April 2025

issues with your systems

2
the guy who dealt with the insurance was fine - no issue at all with him. i had a policy which expired on 28/2/25 and didn't wish to renew on 1/3/25 but wanted to start a month later i.e.1/4/25. i tried emailing and using the "chat" and requested someone phone my mobile. it said on the chat someone would phone but they didn't. eventually i phoned. The charge ended up more(approximately £60) for no apparent reason. all the data had to be reinput into the system which was a waste of time. Reviewed on: 12th March 2025

I've insured through Holiday Extras for a few years...

5
I've insured through Holiday Extras for a few years now, always found them very helpful in dealing with queries. Reviewed on: 12th March 2025

Fantastic and helpful.

5
Fantastic and helpful. Query process very quickly Reviewed on: 12th March 2025

Easy to book and all the information I needed was ea...

5
Easy to book and all the information I needed was easy to find Reviewed on: 12th March 2025

Annual cover purchase

4
Very easy to organise. Good value for money for annual travel compared to other quotes received. Reviewed on: 12th March 2025

Easy to book

5
Easy to book, easy to understand and everything is in one place on the app Reviewed on: 12th March 2025

The service was great via email.

5
The service was great via email. Reviewed on: 11th March 2025

Great Service.

4
She Took her time and answered lots of my questions and calculated a variety of options without any pressure to buy anything and clearly explained how calculations came about. Reviewed on: 11th March 2025

Staff always efficient and helpful.

5
Staff always efficient and helpful. We have only ever had to make one claim - dealt with efficiently and very promptly. Highly recommend. Reviewed on: 11th March 2025

Knowledgeable, patient and professional

5
They sent me a bouquet of flowers when my wife passed last year. They are very knowledgeable, patient and professional. Reviewed on: 11th March 2025