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Holiday Extras Travel Insurance: Travel Insurance reviews

View other Holiday Extras Travel Insurance products
4.82
Based on 2,305 reviews, last reviewed 13th Apr 2025
55% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

We did all our booking of the insurance on line , an... We did all our booking of the insurance on line , and all went very well, thank you Reviewed on: 13th April 2025
David G's avatar
David G

Latest lowest rating:

1

Painful experience Awful experience just to change my email address then got charged twice. Emailed screenshots of my account, payments pending etc and was told ‘can’t b... Read more Reviewed on: 29th March 2025
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Louise G
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About this product

Our Holiday Extras Travel Insurance Travel Insurance reviews can help you to find out what life as a Holiday Extras Travel Insurance customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?

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Holiday Extras Travel Insurance Travel Insurance reviews (2305)

Prompt efficient service

5
Had to amend holiday insurance as I'd made a mistake under medical conditions, all done promptly and efficiently Reviewed on: 11th September 2023
Ron Wilson's avatar
Ron Wilson

Excellent thank you

5
Worth taking the time to get the right policy and cover. many thanks Reviewed on: 11th September 2023
David's avatar
David

Good experience

5
My insurance needs were a bit out of the ordinary but the original policy and following adjustments were all handled politely and professionally. Reviewed on: 9th September 2023
Julia O's avatar
Julia O

Superlative Service

5
Probably the best on line purchase experience ever. Elizabeth was friendly, efficient and informative. Reviewed on: 8th September 2023
Malcolm Dale's avatar
Malcolm Dale

Very helpful

5
The agent was very helpful and patient Reviewed on: 8th September 2023
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Greenpoint Accounts

Very Smooth Process

5
A simpler way for going thru the process and telling her exactly what we where looking for. She told me exactly what the medical side which was Needed or not. Reviewed on: 8th September 2023
Alan Day's avatar
Alan Day

Excellent service as always!

5
I contacted Holiday Extras to buy a travel insurance policy for a trip which had an added layer of complexity. Kerry’s expertise was invaluable in getting to the right solution. I was impressed with the way the team members work together seamlessly to deliver the goods and to provide excellent customer service throughout the process. Reviewed on: 8th September 2023
FrankieC's avatar
FrankieC

Speedy response

5
I needed to check something on my policy, I used on the online enquiry firm and received a response back within the hour. They were able to quickly give me the information I needed and tell me what I needed to do to resolve it. This again was quickly carried out with new documentation provided within an hour. Reviewed on: 7th September 2023
Stefan Meadley's avatar
Stefan Meadley

Very professional and helpful.

5
My telephone call was handled very efficiently and helpful by Kayleigh. She was very kind and made everything clear about our policy. Thank you. Reviewed on: 7th September 2023
Rosemary Ann Kydd's avatar
Rosemary Ann Kydd

Excellent service

5
I telephoned to add cruise cover to my annual policy, I was thrilled to connect to adviser promptly, he was both friendly and efficient and handled the request in a confident manner, price was good too. I’m very happy with Holiday Extras service Reviewed on: 6th September 2023
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Sylvia Harris

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