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Holiday Extras Travel Insurance: Travel insurance reviews

4.81
Based on 3,615 reviews, last reviewed 7th Jan 2026
83% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great service and successful process Helpful call handler provided options and clear information including prices and successfully made the changes we required Reviewed on: 7th January 2026
Tom G's avatar
Tom G

Latest lowest rating:

1

Disappointed with Late Return Cover claim process I purchased Late Return Cover, including coverage for car park delays. When my check-in was cancelled due to an airline error, I was forced to book a ... Read more Reviewed on: 10th December 2025
Wojciech M's avatar
Wojciech M

About this product

Holiday Extras travel insurance is available in three levels of cover – Bronze, Silver or Gold.

With Holiday Extras travel insurance, you can buy optional add-ons to customise your cover and include things like gadgets, winter sports or extra sporting activities.

Holiday Extras travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holiday Extras before, you can also leave a review and share your experience.

Holiday Extras Travel Insurance Travel insurance reviews (3615)

Review of the Holiday Extras Travel Insurance, Travel insurance:

Easy and quick

5
Easy to access and complete application, with a quick response I think the cost was reasonable for myself and my husbans Reviewed on: 20th May 2025

Disappointed with Late Return Cover claim process

1
I purchased Late Return Cover, including coverage for car park delays. When my check-in was cancelled due to an airline error, I was forced to book a new flight and incurred extra costs. Customer service was unhelpful, and my claim was ultimately rejected. I ended up having to escalate the matter to the Financial Ombudsman. I am extremely disappointed with Holiday Extras and how they handled this situation. Reviewed on: 10th December 2025

It was my first time travelling and did the insuranc...

5
It was my first time travelling and did the insurance on line but had to ring customer services to help and just for reassurance I had done it all right. They were very helpful and understanding and explained everything well Reviewed on: 10th December 2025

Seamless experience

5
This being our insurance renewal, was a seamless experience. Speaking with the office, confirming our details was fantastic with a very friendly team to answer our questions. Reviewed on: 8th December 2025

it was very easy, everything was done for me, i just...

5
it was very easy, everything was done for me, i just had to accept the quote if I was happy. There was cheaper quotes and more expensive quotes, but the level of cover and the renewel price was very reasonable. Reviewed on: 7th December 2025

Professionally handled.

5
Professionally handled.Member of team was efficient, friendly and helpful. Reviewed on: 6th December 2025

Simple, easy, value for money - top.

5
Simple, easy, value for money - top. Reviewed on: 6th December 2025

Easy to use and relatively cheap

5
Easy to use and relatively cheap Reviewed on: 5th December 2025

I have fortunately not needed to make a claim, but i...

5
I have fortunately not needed to make a claim, but in terms of relations, they are responsive and efficient. You don't feel like you are dealing with bureaucracy. Reviewed on: 5th December 2025

Phone answered quickly.

5
Phone answered quickly. Lovely girl on the other end Reviewed on: 5th December 2025

Quality travel insurance competitively priced

5
Looked around for inexpensive travel insurance for a weekend trip which gave good cover - and this was the most competitive for the level of cover I needed taking account of my medical history. Easy to use online form to complete Reviewed on: 5th December 2025