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Holiday Extras Travel Insurance: Travel insurance reviews

4.81
Based on 3,683 reviews, last reviewed 6th Mar 2026
1% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

They didn't make a drama out of a crisis! I had the misfortune to have to claim on my travel insurance which I'd taken out with Holiday Extras, because 2 weeks before our cruise my partner had... Read more Reviewed on: 6th March 2026
Valerie K's avatar
Valerie K

Latest lowest rating:

1

Extremely disappointing management Having acknowledged (twice) that I was NOT going to renew, you renewed my policy taking money out of account before the existing policy expired. You d... Read more Reviewed on: 18th February 2026
Elizabeth C's avatar
Elizabeth C

About this product

Holiday Extras travel insurance is available in three levels of cover – Bronze, Silver or Gold.

With Holiday Extras travel insurance, you can buy optional add-ons to customise your cover and include things like gadgets, winter sports or extra sporting activities.

Holiday Extras travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holiday Extras before, you can also leave a review and share your experience.

Holiday Extras Travel Insurance Travel insurance reviews (3683)

Review of the Holiday Extras Travel Insurance, Travel insurance:

I found renewing my travel insurance a nice & easy p...

5
I found renewing my travel insurance a nice & easy process, this is my second year of purchasing yearly travel insurance from Holiday Extras Reviewed on: 2nd June 2025

Brilliant

5
Made a mistake with dates, promptly sorted by HE. Fantastic customer service. Just great. Reviewed on: 14th September 2023

Extremely helpful and reassuring

5
The lady had a friendly, pleasant and clear voice. She was very patient with me and I felt reassured and happy after our conversation. Reviewed on: 13th September 2023

Thorough, Easy and Cheap

5
We were put through to Holiday Extras by the Cruise line. They were through easy to use and friendly. THe quote came out much cheaper than I expected and was reassuring about the level of cover provided. Reviewed on: 13th September 2023

Very professional

5
Although I got my price from the comparison site I just wanted to confirm all was in order, I am very pleased with the young lady who helped me and confirmed the details with me. Reviewed on: 12th September 2023

Helpful and polite

5
Helped us to deal with our concerns, and the outcome was to how satisfaction. Reviewed on: 12th September 2023

Replacement Insurance Certificate

5
I had mistakenly deleted my travel insurance documents, and was very pleased and grateful to your fast response and provision of those documents in plenty of time for a booked trip I have in two weeks time. I will certainly renew my travel insurance through Holiday Extras, as indeed I did this year. Reviewed on: 12th September 2023

Excellent Customer Service

5
Everything was handled comprehensively and the two members of your team were first class… Customer Service is safe in your hands. Reviewed on: 11th September 2023

Prompt efficient service

5
Had to amend holiday insurance as I'd made a mistake under medical conditions, all done promptly and efficiently Reviewed on: 11th September 2023

Excellent thank you

5
Worth taking the time to get the right policy and cover. many thanks Reviewed on: 11th September 2023

Good experience

5
My insurance needs were a bit out of the ordinary but the original policy and following adjustments were all handled politely and professionally. Reviewed on: 9th September 2023