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Holiday Extras Travel Insurance: Travel insurance reviews

Name: Travel insurance
Rating: 4.82 (3633 reviews)

View other Holiday Extras Travel Insurance products

4.81

Based on 3,633 reviews, last reviewed 22nd Jan 2026

77% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

4

Have been happy with my cover with holiday extras, b... Have been happy with my cover with holiday extras, but now think I could have got it cheaper. Reviewed on: 22nd January 2026

Latest lowest rating:

1

Disappointed with Late Return Cover claim process I purchased Late Return Cover, including coverage for car park delays. When my check-in was cancelled due to an airline error, I was forced to book a ... Read more Reviewed on: 10th December 2025

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About this product

Holiday Extras travel insurance is available in three levels of cover – Bronze, Silver or Gold.

With Holiday Extras travel insurance, you can buy optional add-ons to customise your cover and include things like gadgets, winter sports or extra sporting activities.

Holiday Extras travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holiday Extras before, you can also leave a review and share your experience.

Holiday Extras Travel Insurance Travel insurance reviews (3633)

Review of the Holiday Extras Travel Insurance, Travel insurance:

Would recommend can do without the AI

I had to ask some questions before doing my renewal. I HATE the stupid AI stuff. Please let me speak to a human immediately not have to go through the useless AI. Also would like an email address to email a human out of hours to get an answer. Sorry if I sound old but the AI just does not work. Apart from that the booking process works well asking questions as you go. Lets you enter medical conditions and add extras at the end. I do think a £750 gadgets cover is pretty ridiculous as who has a phone worth less then that these days. I would still recommended Holidays Extras despite the couple of minor niggles I have. I am sure some people might like the AI stuff. Reviewed on: 7th May 2025

Renewal Easy

Renewal process was very simple and quick Reviewed on: 26th December 2025

Just glad to find insurance at a reasonable price wi...

Just glad to find insurance at a reasonable price with helpful friendly people who can get me the insurance I need! Reviewed on: 26th December 2025

Easy to use web site good value for money

Easy to use web site good value for money Reviewed on: 22nd December 2025

No hassle

Hassle free, no frills. Suits everyone’s needs. Easy to navigate the website. Reviewed on: 21st December 2025

Excellent value exactly what I needed at a competiti...

Excellent value exactly what I needed at a competitive price Reviewed on: 18th December 2025

Easy to deal with and answered queries promptly.

Easy to deal with and answered queries promptly. Could speak to a real human being when needed to. Reviewed on: 18th December 2025

good communications

good phone talk to sort out medical problems Reviewed on: 12th December 2025

Easy to use website and choice of travel insurance l...

Easy to use website and choice of travel insurance levels. App works well. Thankfully I haven't had to make a claim. Reviewed on: 12th December 2025

Disappointed with Late Return Cover claim process

I purchased Late Return Cover, including coverage for car park delays. When my check-in was cancelled due to an airline error, I was forced to book a new flight and incurred extra costs. Customer service was unhelpful, and my claim was ultimately rejected. I ended up having to escalate the matter to the Financial Ombudsman. I am extremely disappointed with Holiday Extras and how they handled this situation. Reviewed on: 10th December 2025

It was my first time travelling and did the insuranc...

It was my first time travelling and did the insurance on line but had to ring customer services to help and just for reassurance I had done it all right. They were very helpful and understanding and explained everything well Reviewed on: 10th December 2025

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