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Holiday Extras Travel Insurance: Travel insurance reviews

4.81
Based on 3,682 reviews, last reviewed 19th Feb 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
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11%
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1%
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0%
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1%

Latest highest rating:

5

Excellent simple as that Discussed with agent our requirements and was given a full and comprehensive options available to me. No pressure to choose immediately and value for ... Read more Reviewed on: 19th February 2026
Paul D's avatar
Paul D

Latest lowest rating:

1

Extremely disappointing management Having acknowledged (twice) that I was NOT going to renew, you renewed my policy taking money out of account before the existing policy expired. You d... Read more Reviewed on: 18th February 2026
Elizabeth C's avatar
Elizabeth C

About this product

Holiday Extras travel insurance is available in three levels of cover – Bronze, Silver or Gold.

With Holiday Extras travel insurance, you can buy optional add-ons to customise your cover and include things like gadgets, winter sports or extra sporting activities.

Holiday Extras travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holiday Extras before, you can also leave a review and share your experience.

Holiday Extras Travel Insurance Travel insurance reviews (3682)

Review of the Holiday Extras Travel Insurance, Travel insurance:

Quick & easy experience.

5
Quick & easy experience. Price was good too Reviewed on: 7th June 2025

Holiday insurance

5
Customer service was excellent very helpful and friendly Reviewed on: 17th July 2025

Claim handled professionally and in timely manner.

5
Two years ago, due to bereavement, had to cancel holiday at late notice. It was handedly both professionally and, importantly, with compassion. Everything was resolved in a timely manner and with great consideration. Reviewed on: 17th July 2025

A great company who covers everything

5
Gave better options than other competitors with not much more to pay so getting exactly what I want at a cheaper rate which covers everything I need, for travel insurance. Always used Holiday extras when I worked ad a Travel Consultant especially for car parking etc. Reviewed on: 17th July 2025

Buying travel insurance

5
It was easy to buy travel insurance for our cruise, just answered a few questions and it was done. the coverage looks very good. Reviewed on: 17th July 2025

Very simple to use and good price

5
Very simple to use and good price Reviewed on: 17th July 2025

Good advice from helpful and friendly call operators

5
I made 2 calls prior to renewing my holiday insurance and both were answered quickly (always a plus in my book!) and handled brilliantly. The friendly, helpful and professional staff explained everything well and answered my questions in a way that was easily understood. Helpful information and advice was freely given and I wasn't pressured to renew or upgrade in any way, but advised to consider my options and compare different policies. I felt my needs were foremost and staff cared that I was purchasing the right product for me. Needless to say, having taken the time to reflect and look at other providers, I did return to renew my existing policy (albeit after a few more expertly answered questions!). Despite an increase in premiums the policy still appears to compare well with others and the loyalty discount helps. Reviewed on: 17th July 2025

Great staff, super helpful , definitely booking with...

5
Great staff, super helpful , definitely booking with you guys next time! Reviewed on: 17th July 2025

Simple process and good value

4
The process of getting a quote and applying is very straightforward. I've not given a perfect score as I have not had to contact customer service or claim for anything so far. Reviewed on: 17th July 2025

A simple policy to obtain and reasonable cost.

5
A simple policy to obtain and reasonable cost. Never had to claim but I'm assuming the process would be a similar experience. Reviewed on: 17th July 2025

Holiday extras just make everything so easy.

5
Holiday extras just make everything so easy. I booked with you for a holiday last January when I unfortunately broke my wrist but a quick phone call to your call centre had everything sorted within an hour. Top job guys and I'll always use your company going forward Reviewed on: 17th July 2025