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Holiday Extras Travel Insurance: Travel insurance reviews

4.81
Based on 3,346 reviews, last reviewed 18th Aug 2025
25% decrease in 5 star reviews
in the past 90 days
80% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I phoned holiday extras so I could speak to someone... I phoned holiday extras so I could speak to someone for advice on my travel insurance. He was very helpful and sorted out the renewal of my travel ins... Read more Reviewed on: 18th August 2025
Hester 's avatar
Hester

Latest lowest rating:

2

very slow and disorganised It took half a year to process a travel insurance claim for a flight which couldn’t land due to weather issues. I dealt with different customer servic... Read more Reviewed on: 23rd July 2025
Atiya's avatar
Atiya

About this product

Holiday Extras travel insurance is available in three levels of cover – Bronze, Silver or Gold.

With Holiday Extras travel insurance, you can buy optional add-ons to customise your cover and include things like gadgets, winter sports or extra sporting activities.

Holiday Extras travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holiday Extras before, you can also leave a review and share your experience.

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Holiday Extras Travel Insurance Travel insurance reviews (3346)

Automatic Renewal is not welcome .

3
Automatic Renewal is not welcome . I have not been able to locate the cancellation option of Automatic Renewal. It is well hidden . Reviewed on: 14th May 2025

Straight forward to use.

5
Straight forward to use. Really good prices seem to be good value for money. Reviewed on: 13th May 2025

Particularly impressed by the customer service, we h...

5
Particularly impressed by the customer service, we had a bad line but the advisor persisted and rang me back to be able to continue with the call. Good price, good explanation of the product. Well done! Reviewed on: 13th May 2025

Excellent service

5
I first spoke to Amy. I said I now take a small dose of a medicine. I said I knew I had tonadd it to be covered. I said I chose to see Doctor before I went away. She said wait until you see Doctor on 9th May and come back to us. Rang back..asked for Amy but not available so Mandy helped. Shexwas brilliant. She sent my info to the Underwriter and said she would ring me Monday am. She did exactly that and sorted everything. Very friendly and professional. We paid then and there. Would ask for Mandy again...thankyou Reviewed on: 13th May 2025

Easy website to navigate.

5
Easy website to navigate. Good value and great prices. Reviewed on: 13th May 2025

Easy to use and acceptable price for over 70’s.

5
Easy to use and acceptable price for over 70’s. Quick response. Clear precise information and conditions. Thank you Reviewed on: 13th May 2025

Application for travel insurance.

5
Very easy and straightforward application and fantastic value for money. Reviewed on: 13th May 2025

Very helpful

5
Very helpful, she went thru all of what was required to amend the renewal Reviewed on: 13th May 2025

Easy to complete and links nicely to the mobile app...

5
Easy to complete and links nicely to the mobile app so I do not have to trawl emails or print documents to find my policy. Reviewed on: 13th May 2025

Quick, easy & affordable.

5
Quick, easy & affordable. Happy to continue Reviewed on: 13th May 2025

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