Smart Money People Logo

Holiday Extras Travel Insurance: Travel insurance reviews

4.81
Based on 3,600 reviews, last reviewed 21st Dec 2025
85% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

No hassle Hassle free, no frills. Suits everyone’s needs. Easy to navigate the website. Reviewed on: 21st December 2025
Martin H's avatar
Martin H

Latest lowest rating:

1

Disappointed with Late Return Cover claim process I purchased Late Return Cover, including coverage for car park delays. When my check-in was cancelled due to an airline error, I was forced to book a ... Read more Reviewed on: 10th December 2025
Wojciech M's avatar
Wojciech M

About this product

Holiday Extras travel insurance is available in three levels of cover – Bronze, Silver or Gold.

With Holiday Extras travel insurance, you can buy optional add-ons to customise your cover and include things like gadgets, winter sports or extra sporting activities.

Holiday Extras travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holiday Extras before, you can also leave a review and share your experience.

Holiday Extras Travel Insurance Travel insurance reviews (3600)

Review of the Holiday Extras Travel Insurance, Travel insurance:

Easy to use app with insurance and parking and all t...

5
Easy to use app with insurance and parking and all the documents in one place. Confirmation email arrived quickly and also there are good deals as if you buy parking, can get 20% of insurance. Reviewed on: 18th March 2025

No hassle

4
Hassle free, no frills. Suits everyone’s needs. Easy to navigate the website. Reviewed on: 21st December 2025

Excellent value exactly what I needed at a competiti...

5
Excellent value exactly what I needed at a competitive price Reviewed on: 18th December 2025

Easy to deal with and answered queries promptly.

5
Easy to deal with and answered queries promptly. Could speak to a real human being when needed to. Reviewed on: 18th December 2025

good communications

4
good phone talk to sort out medical problems Reviewed on: 12th December 2025

Easy to use website and choice of travel insurance l...

5
Easy to use website and choice of travel insurance levels. App works well. Thankfully I haven't had to make a claim. Reviewed on: 12th December 2025

Disappointed with Late Return Cover claim process

1
I purchased Late Return Cover, including coverage for car park delays. When my check-in was cancelled due to an airline error, I was forced to book a new flight and incurred extra costs. Customer service was unhelpful, and my claim was ultimately rejected. I ended up having to escalate the matter to the Financial Ombudsman. I am extremely disappointed with Holiday Extras and how they handled this situation. Reviewed on: 10th December 2025

It was my first time travelling and did the insuranc...

5
It was my first time travelling and did the insurance on line but had to ring customer services to help and just for reassurance I had done it all right. They were very helpful and understanding and explained everything well Reviewed on: 10th December 2025

Seamless experience

5
This being our insurance renewal, was a seamless experience. Speaking with the office, confirming our details was fantastic with a very friendly team to answer our questions. Reviewed on: 8th December 2025

it was very easy, everything was done for me, i just...

5
it was very easy, everything was done for me, i just had to accept the quote if I was happy. There was cheaper quotes and more expensive quotes, but the level of cover and the renewel price was very reasonable. Reviewed on: 7th December 2025

Professionally handled.

5
Professionally handled.Member of team was efficient, friendly and helpful. Reviewed on: 6th December 2025