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HSBC Kinetic: Business account reviews

Name: Business account
Rating: 4.69 (1941 reviews)

View other HSBC Kinetic products

4.69

Based on 1,941 reviews, last reviewed 7th Feb 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

85%

10%

Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026

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About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Kinetic Business account reviews (1941)

Review of the HSBC Kinetic, Business account:

Amazing App and service

Really easy to use and brilliant app. Reviewed on: 10th March 2022

Reasonable Good App

A good app yet there are a lot of areas for improvement and development. Reviewed on: 19th March 2022

Brilliant for small business

I've used HSBC Kinetic since starting my small side-hustle and its been amazing from the word go! The customer service is prompt, the app is easy to use and payments are always easy to make from customers. Reviewed on: 19th March 2022

HSBC Kinetic most welcoming

Their customer service for opening account, for dealing with customers accounts is highly depending on Banking Ethics. Also It doesn’t look like they need to see experian or other credit services to trust on you as banks which are checking credit score alots and depending on it facing more problems and frauds. I really appreciate Hsbc kinetic services. Reviewed on: 19th March 2022

Excellent

Quick and easy to open the account. Easy access, Reviewed on: 19th March 2022

Quick and easy to open an account..

So far things have been easy as everything is digital.. Reviewed on: 19th March 2022

Easy business banking

Started my company and used this app bank account to facilitate all my business transactions and couldn't be more pleased with its easy to use format. I have recently recommended kinetic to fellow colleagues as so straight forward to use . Reviewed on: 19th March 2022

Comfortable banking

I’ve switched to Hsbc kinetic a while ago and all I can say is I’m very satisfied with their services. I would 100% recommend them. Reviewed on: 19th March 2022

Very useful and user friendly

My first use of an online banking ap- used to run the finances of my club. Very easy and simple to set up and use- would recommend. Reviewed on: 19th March 2022

Great for my Business

Just really easy to use and wouldn’t chose another bank Reviewed on: 19th March 2022

Confusing but useful

The customer service is friendly but slow and I still haven't resolved a query from months ago. I am not even sure if I have been provided with the correct advice. Reviewed on: 19th March 2022

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