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HSBC Kinetic: Business account reviews

4.69
Based on 1,941 reviews, last reviewed 7th Feb 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J

About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Kinetic Business account reviews (1941)

Very pleasing and accommodating banking services

5
I love HSBC, they make you feel at home on all request Reviewed on: 18th March 2022

Improvement needed!

2
I have tried many times to resolve issues within the banking app, with no avail. Just constantly going around in circles with them. To the point I have given up! Reviewed on: 18th March 2022

The perfect business banking app

5
Everything you could want for a small business banking app to keep on top of your cash flow. Super easy to use and understand. Great user friendly design. Reviewed on: 18th March 2022

Easy to use, would recommend

5
I found the whole process of setting up the account very easy. Day to day it’s easy to see and move money between accounts, payments are coded and the summaries are very helpful Reviewed on: 18th March 2022

Wrong employees in Rugby Warwickshire UK Branch

1
No comment because I don't have 0 stars to clarify the employees from Rugby Warwickshire UK branch Reviewed on: 18th March 2022

Trustworth personal and business banking partner

5
I have been using HSBC HK account 30 years ago for managing my personal saving. It is my first choice of banking partner along my life - as a secondary & university student, personal saving account for receving salary from HSBC internship, and all following jobs in HK amd UK. Also, it is my mortgage provider for my first , second, and third homes, and so on. HSBC always gives reliable services and its capability gives me flexibility on planning banking and finance in my life. It is my definitely trusted banking partner for starting up my business in the UK. I am not being disappointed with the speed and ease of opening the HSBC Kinetic account in a week. Reviewed on: 18th March 2022

Exactly service

5
I did online it’s so easy and quick Reviewed on: 18th March 2022

absolutely brilliant

5
prefect for my small sole trading business. excellent. Reviewed on: 18th March 2022

Easy Process

5
The process of setting up and managing a Kintec account is very smooth Reviewed on: 18th March 2022

Easy stress free banking

5
HSBC kinetic is the easiest banking, their app is easy to use and gives clarity of my finances. Reviewed on: 18th March 2022

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