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HSBC Kinetic: Business account reviews

View other HSBC Kinetic products
4.69
Based on 1,941 reviews, last reviewed 7th Feb 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J
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About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Kinetic Business account reviews (1941)

Easy to use and efficient

5
Very easy to use and efficient. Better than traditional banking app. Reviewed on: 18th March 2022
Imran Hafeez's avatar
Imran Hafeez

Very easy to use the app

5
It was so simple to open the business account via kinetic app. It’s very easy and user friendly. Reviewed on: 18th March 2022
Yasir ali 's avatar
Yasir ali

It's ok !

5
It's a serious Bank and it's ok! Reviewed on: 18th March 2022
Anatolie Viorel Vasile 's avatar
Anatolie Viorel Vasile

Amazing Platform

5
HSBC Kinetic is amazing allows us to be pro active with clients, is easy to set-up and also lots of amazing features. Reviewed on: 18th March 2022
P Cousins's avatar
P Cousins

Good experience

5
Good customer service and helpful when I need Reviewed on: 18th March 2022
Raza Naqvi's avatar
Raza Naqvi

easy to access

5
great to hava hsbc bussiness account,easy to access Reviewed on: 18th March 2022
AdCars Surrey's avatar
AdCars Surrey

So far so good

5
So far so good! Easy to open, easy to manage. Reviewed on: 18th March 2022
Alexandr M's avatar
Alexandr M

Worst Bank in Britton

1
I have no idea how these are on here with a 0.5 trustpilot score it says it all really. They falsely advertise, the platform does not work as it states they do and the customer service OMG 5 weeks now still not been able to use the account. 7 day switch one month later they are still to approach the bank I currently have a open account but nothing transferred and no response from the clowns I. Customer service after numerous correspondence. I withdrew my application after it had not been processed over a week, they then done it after I withdrew performing an unauthorised credit check at this point to entrap me but then they still can’t follow through with the rest. To make things worse customer service is only open limited hours Monday to Friday. They are the worlds worst let alone uk Reviewed on: 18th March 2022
Peter T's avatar
Peter T

Greatest banking in the uk

5
Been using HSBC Kinetic since it started. Very helpful customer service, unparalleled.. Reviewed on: 18th March 2022
M&O Services Ltd's avatar
M&O Services Ltd

Good problem solving

5
Had a problem with the bank feed to Xero and was in touch with their IT department who organised a zoom with me to explain the problem. All understood and few months later there was an update to the software which sorted out the problem. Reviewed on: 18th March 2022
Hilary percival's avatar
Hilary percival

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