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HSBC Kinetic: Business account reviews

4.69
Based on 1,941 reviews, last reviewed 7th Feb 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J

About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Kinetic Business account reviews (1941)

Review of the HSBC Kinetic, Business account:

Amazing App and service

5
Really easy to use and brilliant app. Reviewed on: 10th March 2022

So easy and simple

5
I signed up my business for this bank account within 10 mins from a park bench. It was very smooth, and it is very easy to use Reviewed on: 18th March 2022

Fantastic service

5
Of all the accounts I have held both personally and for business HSBC Kinetic is by far the easiest and most intuitive. They make it easy for small businesses to make transactions and most importantly log in. The insights on the app are very useful. Overall I wouldn't hesitate to recommend them to any business. Reviewed on: 18th March 2022

It works, it is simple and straightforward.

5
It all simple works. The set up took a few minutes, the cards request dead easy and all I need to know is there. Cannot think about anything else I would need. Reviewed on: 17th March 2022

Easy to use, wonderful experience

5
This card shows my transactions in graphics, it's easy to use and has helped me grow my business Reviewed on: 17th March 2022

Quick and easy to use banking

5
This app has been Fantastic for business banking. It is very quick and easy to send payment to vendors Reviewed on: 16th March 2022

Mobile Banking

5
Super impressed with the ease of use and being able to run my business banking from my mobile is great! Reviewed on: 16th March 2022

Perfect for most people

4
The app works we’ll and lets you do everything that a small business / ltd company needs. It is limited to small companies which means it can be very focused. Adding iPad access with a dedicated app would be the winner. Reviewed on: 16th March 2022

Great for small businesses

5
It was so quick to get up and running. I was able to start accepting payments right away. A great customer experience overall. Reviewed on: 15th March 2022

Improvements in App

4
In the beginning having some issues with the portal/App but now its all perfect. Kudos for the wonderful turnaround time to fix the issues. I wish HSBC will provide even more friendlier version of App. Reviewed on: 15th March 2022

Easy to manage

5
HSBC Kinect caters to new businesses' needs easily. Its first-year free feature is really important to support new businesses like us. Thank you so much. Reviewed on: 15th March 2022