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HSBC Kinetic: Business account reviews

4.69
Based on 1,941 reviews, last reviewed 7th Feb 2026
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Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J

About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Kinetic Business account reviews (1941)

Needs improvement

3
The mobile app is ok, but there is lots of functionality that can be added to be improved. Reviewed on: 13th March 2022

FAST AND SIMPLE

5
I was in the process of setting up a business account with Monzo when after nearly 2 weeks I gave up and applies to Kinetic. They still had me onboarded days before Monzo responded and have since done everything I need a business account to do. Reviewed on: 13th March 2022

Easy to use

5
HSBC Kinetic was easy to set up and use for my business. Very grateful for it! Reviewed on: 13th March 2022

It is forward thinking

3
It’s a forward thinking service, however I have had issues actually accessing it, requires some assistance. The team has been in touch Reviewed on: 13th March 2022

Easy online banking

5
Easy account to set up, took virgin near 2 weeks and they still couldn’t figure out how to open an account for me. HSBC took less than 5 minutes!!! Reviewed on: 13th March 2022

Number 1 bank

5
Hsbc service is the best and no one can beat it fact Reviewed on: 13th March 2022

Awesome Banking Experience

5
Very easy banking and convinient experience Reviewed on: 13th March 2022

Still has some things to work through.

2
This Kinetic account is easy to use on 1 device. Difficult to add others... and the worst is that you can't sync it with Quickbooks, so it's tedious to upload the transactions manually. If it were easy to change from a kinetic account to a normal HSBC business account without losing the account details, I would have changed. Reviewed on: 13th March 2022

Simple process but still glitchy

4
Simple process to set up but the app has crashed a couple of times. Reviewed on: 13th March 2022

Ease of use

5
HSBC Kinetic application process was as easy as anything, and with the latest features in the mobile app, it makes business banking a walk in the park. Reviewed on: 13th March 2022

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