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HSBC Kinetic: Business account reviews

4.69
Based on 1,941 reviews, last reviewed 7th Feb 2026
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Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J

About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Kinetic Business account reviews (1941)

HSBC Kinetic

5
Easy access ,making it simple monitor transactions, determine patterns in spending and overall banking use. Reviewed on: 13th March 2022

New Business New Kimetic Era of Business banking. A true Entrepreneurship

5
Dear Business owners or going to be, HSBC kinetic banking is really amazing with superb inbuilt features in it with a rocket start. It just needs Couple of minutes to open a business account. Every term and condition is crystal clear. You can get other funding products on the day you got account. For me Kinetic is more than banking its Business Crest Reviewed on: 13th March 2022

Fantastic app

5
Very apt improving customer service Reviewed on: 13th March 2022

Helpful

5
Amazing since day 1. Everything is set up easily online in 10 min. Would and did recommend to everyone. Reviewed on: 13th March 2022

User friendly

5
So far it is been a very pleasant experience using HSBC kinetic to manage and track my daily business finance. Very user friendly and excellent customer service. However, international payment is not yet available on HSBC kinetic. Reviewed on: 13th March 2022

Good Service

5
Really easy to use and helpful to manage all the payments Reviewed on: 12th March 2022

Mr RYAN JONES

5
SO EASY TO USE AND ALL FROM THE PARM OF YOUR HAND Reviewed on: 12th March 2022

Simple and easy to use

5
The application process was easy - it did take a few weeks to be processed, but I could still easily contact customer services to check the status. Once the account was open, the app itself was so simple to use, and as time has gone on, more and more improvements have been made to the app and its features. The live chat feature is so useful to get quick solutions to any issues or queries. For me, there's nothing missing from the account or the app, it's exactly what I need it to be. Reviewed on: 12th March 2022

Nothing is too much for this bank

5
Literally will bend over backwards to help you, respond when asked a question and happy to provide information Take not starling bank you could learn exactly how to treat a customer Reviewed on: 12th March 2022

Great app and very easy to use and track payments

5
Very pleased with how user friendly the interface is and how easy it is to track payments and manage my business finances Reviewed on: 12th March 2022

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