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HSBC Kinetic: Business account reviews

View other HSBC Kinetic products
4.69
Based on 1,941 reviews, last reviewed 7th Feb 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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1%
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Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J
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About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Kinetic Business account reviews (1941)

Easy to use

5
Easy to use, quick approval. International transfer, purchases, etc. It is just what I need for my small business account. Reviewed on: 12th March 2022
Alasdair's avatar
Alasdair

BEST SERVICE SO FAR

5
Easy access, Very helpful Customer Service. Reviewed on: 11th March 2022
Ali Feli's avatar
Ali Feli

Best busines bank account

5
Been a HSBC customer for nearly 10 years and I can't fault this bank. Great support service, fast money transfers, very good security. Happy customer. Reviewed on: 11th March 2022
alin gavriloae's avatar
alin gavriloae

Amazing bank

5
very friendly and warm welcome staff and also quick response. Reviewed on: 11th March 2022
guler's avatar
guler

Best banking app

5
Easy, fast and smart banking is all what I need, thanks to HSBC Kinetic I have all in one place! Reviewed on: 11th March 2022
Pawel Bogdan Horodko's avatar
Pawel Bogdan Horodko

Simple but missing a lot of features

3
Decent service, simple to setup, app is simple but cannot do wire transfer online, bankers in branches are overall confused about a lot of the services. Website is a half way version of app. Overall been an ok experience I am hoping it will get better soon. Reviewed on: 11th March 2022
notinimp's avatar
notinimp

The app is easy to work with, I'm really happy with it

5
Easy and the best way to control my money every month, I'm so satisfying with it Reviewed on: 11th March 2022
Nohely Beautician's avatar
Nohely Beautician

Very good product

5
I'm very satisfied with using of this HSBC product, the account is very helpful, the app is very easy to use. I definitely recommend this product as one of the best business accounts. Reviewed on: 11th March 2022
Piotr DenWer Kieca's avatar
Piotr DenWer Kieca

complicated

1
After a very difficult sign up process, including the requirmenet for proof of the source of funds (the £1 I used to open the account) I realised that while the usual HSBC Business account could connect with my accounting platform, the new Kinetic account could not. I asked if they could switch me to the standard business account but they said no. I tried to close the account, and had to print off a form, complete and post it...to find out that there was something missing in the paperwork. I called their customer services line and whilst on hold for an eternity I managed to open a new business account with Tide - very straight forward and simple. Reviewed on: 11th March 2022
Jasper Mann's avatar
Jasper Mann

Amazing

5
HSBC kinetic is easy to use they have what u need and is amazing experience i would strongly recommend it! Reviewed on: 11th March 2022
Alexandra's avatar
Alexandra

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