Smart Money People Logo

HSBC Kinetic: Business account reviews

4.69
Based on 1,941 reviews, last reviewed 7th Feb 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
10%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J

About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

Review HSBC Kinetic: Business account now

Help others make smarter decisions by sharing your own experience. Write a review

HSBC Kinetic Business account reviews (1941)

Best Business Banking Ever

5
You can simply activate your business account via APP in just a minutes + It's has under HSBC scheme which offers you support high street banking quality too. Reviewed on: 10th March 2022

Brilliant and easy to use

5
Using HSBC Kinetic is so simple and easy and everything is there to hand when you need it, such a reliable bank And would highly recommend if looking for a new bank Reviewed on: 10th March 2022

Super Amazing,checkmate on transaction

5
Though am very new,so far,banking with HSBC is risk controlled in business. It gives me a level of rest about my money and hope for a higher ground. Reviewed on: 10th March 2022

This is the way

5
I am so glad that HSBC Introduced Kinetic since I was a start up self employed at the time. Thanks to this service I was able to have better control of my business and take the next step. I have recently become an independent Contractor and I can’t stress enough how easy and useful the Kinetic app is, as well as it was the process to enrol. It features great tools such as performance report and spend analysis. Couldn’t ask for more in such a compact and convenient Business account. Reviewed on: 10th March 2022

Super Efficient!

5
I found it very easy to open an account online with HSBC Kinetic. I have had very little difficulty using the app which is extremely user-friendly. I only needed help on one occasion - when I managed to lock myself out of my account! I was able to get through to an advisor on the phone very quickly and within minutes she had sorted things out for me. She was helpful, friendly and very efficient. Reviewed on: 10th March 2022

Saved my banking situation

5
I live across from the HSBC in Canary Wharf, so I see it almost everyday I wake up. I've had some-what a great experience from the get go, some-what because upon applying there were details that were missing on my part, besides that once they got all they needed from me, I'm was ready to go! Reviewed on: 10th March 2022

The most amazing and brilliant thing I like is there customer service and the app is so secure and fast just brilliant

5
When I first started using HSBC kinetic I didn’t even feel like I’m using banking app felt like some sort of WhatsApp or telegram that’s how easy it was buy the security was like entering pentAgon Reviewed on: 10th March 2022

The best mobile application

5
The best mobile app I've worked with so far. The transactions are very fast and I have never had any problems. I am happy to work with this bank! Reviewed on: 10th March 2022

All by the App

4
Everything you require available via the app. In early days it had several problems, but improved significantly over the last few months. Reviewed on: 10th March 2022

Effective and efficient

5
Very effective easy to use bank. Slight delay in approval but no concern Reviewed on: 10th March 2022

Review HSBC Kinetic: Business account now

Help others make smarter decisions by sharing your own experience. Write a review