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HSBC Kinetic: Business account reviews

4.69
Based on 1,941 reviews, last reviewed 7th Feb 2026
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Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J

About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Kinetic Business account reviews (1941)

So easy and clear

5
It was really easy to open the account and even easier to set the account up and the running of it. Reviewed on: 10th March 2022

Great service - can do most stuff on app

5
Good app - can do everything I have needed to so far by just using the app and haven't had to speak to anyone on the phone. Charges and method of doing things are clear and transparent - nice one HSBC! Reviewed on: 10th March 2022

Very easy to setup and use

5
Very efficient in a fast-paced industry! Reviewed on: 10th March 2022

Potential but early days

3
I have used Kinetic as an early adopter. As such it has been free and for a free service it is hard to complain. As a business owner there have been bumps in the road. A time where the transaction list was malfunctioning. Sometimes payments go down. Somwtimes its not as slick as HSBC business banking. Lacking many of the features of the challenger banks. Still, I have stuck with Kinetic. Why, They do seem to care about the development of the platform. They show common sense when appropriate and human intervention when required. there is space for issues to be resilved that dont fit into the challenger banks one size fots all approach that falls apart if you have a need outside the box. There is a lot of work required of Kinetic, but the values and fundimentals ate solid. As long as that remains true Ill deal with the interuptions while the bank grows and streamline processes. There is alot that goes into business banking, it wont happen over night. Reviewed on: 10th March 2022

Best bank

5
Excellent customer service and efficient and quick delivery of requirements. I was kept updated at all stages. Reviewed on: 10th March 2022

Best professional bussiness account

5
All my bussiness bank account needs settled with one click of a button. Reviewed on: 10th March 2022

I like to have this hsbc kinetic this make my day easy and cash flow

5
I have this account around 1 and a half months but it’s make me every day better and better to my cash flow are perfect so far Reviewed on: 10th March 2022

Very good bank

5
Banking has been very good so far Reviewed on: 10th March 2022

Fast to set up an account, and super simple and easy to use.

5
A fantastic product that is fast to set up an account with and super simple, and easy to use whether you're a start-up or established small business. Reviewed on: 10th March 2022

Easy to use app with great features that work well with my buisness.

5
Well organised app, with all the data easy to hand. Reviewed on: 10th March 2022

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