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HSBC Kinetic: Business account reviews

4.69
Based on 1,939 reviews, last reviewed 2nd Apr 2025
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Latest highest rating:

5

Simple easy to use Internet Banking Simple easy to use Internet Banking Reviewed on: 2nd April 2025
Tom S's avatar
Tom S

Latest lowest rating:

1

I am now in the process of changing my bank over bec... I am now in the process of changing my bank over because I am so fed up of not being able to access my account on my mobile. This happened to me once... Read more Reviewed on: 5th March 2025
SB's avatar
SB

About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Kinetic Business account reviews (1939)

Great account

5
I'm a self employed taxi driver and read about kinetic, it seemed perfect for my needs and has proven to be that. Had to call once and that was answered quickly and problem resolved within minutes. It continues to get better as I was using the beta version to begin with. App is great, cash flow on opening screen along with account balance. Easy to use and would, actually have recommended it to other drivers. Reviewed on: 10th March 2022

Great features

5
Nice and great easy use i highly remonded my friends and family Reviewed on: 10th March 2022

Smart and secure

5
I have applied for a business account fairly easy and quick. I have completed all requirements and within a half hour I have received a notification that my account is active. I did not have to stay on the phone to make appointments, all checks have been done online as we are living in the age of fast internet. Also compared to other banks who kept me on hold for verification for more than two weeks HSBC Kinetic was fast. It is reliable for everything you would need in a business account and it can be connected to various other business tools! Reviewed on: 10th March 2022

Good Experience so far

5
I have been banking with HSBC all the way back to Midlands Bank! I have nothing but good customer experiences with them over the years! This was my first Business account with them and the first time using an APP only account. Signing up via the app was made easy given that it is a new experience uploading pictures etc. The verifying checks were welcome. Once the account was set up, the card arrival was prompt and using the app is clear and user friendly; connecting it to Xero was straightforward also when you follow the instructions properly! It has been a very good experience so far (again) Reviewed on: 10th March 2022

Great options for startups!

5
I've just started my company and the onboarding process was smooth and easy, all done on the app, and got approved in a couple of days. I would definitely recommend it to other startups! Reviewed on: 10th March 2022

Fantastic app for small business banking

4
Very easy to set up and use. Great visibility of cashflow, upcoming payments due, and simple to make payments and set up new payees directly in the app. My only negative comment is that the Sage integration currently only works one way - you can see your Sage invoices in the app, but your bank transactions have to be added manually in Sage as Kinetic is not on their account list. Reviewed on: 10th March 2022

Easy to use and convenient Banking App

5
I love HSBC kinetic, its is easy to use, has transformed how I run my business and made finances much easier. The only thing I would change is being able to search for specific payments by name on a search bar. Reviewed on: 10th March 2022

straight ahead

5
Very good service provider and easy going Reviewed on: 10th March 2022

Best service

5
Best service, ease to use , really appreciate Reviewed on: 10th March 2022

Easy to set up and get started.

5
Smart app is incredibly easy to use and gives a very good overview of transactions. My only disappointment is that it does not connect with Quickbooks. Hopefully this will change soon. Reviewed on: 10th March 2022

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