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HSBC Kinetic: Business account reviews

View other HSBC Kinetic products
4.69
Based on 1,941 reviews, last reviewed 7th Feb 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J
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About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Kinetic Business account reviews (1941)

Very good and simple

5
I switch to hsbc and they did everything i didnt have to do a thing.the app is easy to use. Can make payments easy. And got some good features on there. Reviewed on: 10th March 2022
Zak beddoes's avatar
Zak beddoes

Easy to use

5
Overall found interacting with the app really easy and the fact support are online to offer instant advice Reviewed on: 10th March 2022
Harf's avatar
Harf

Small business start up review

4
I was drawn towards Kinectic because it is app-based and offered a fast and efficient setup. I have been using it for around 8 months to date. Things I like: The format of the app is easy to use The overview screen gives cashflow insights at a glance The ability to categorise payments into sub sectors You can search for useful payees such as HMRC etc. Things which could be improved: It doesn't save payee details for my credit card so I have to input the long number every time I want to pay an amount off the balance - it's time consuming The partner benefits could be more varied, there is only 4 The benefits should be related to small startups and maybe they could partner with the federation of small businesses or web development/registration or virtual office support, for example. Reviewed on: 10th March 2022
Sheli Barton's avatar
Sheli Barton

Super service

5
Excellent every time - friendly and efficient Reviewed on: 10th March 2022
CC's avatar
CC

Simplicity in banking, who knew!

5
Imagine a world where you can create a bank account for your new business without leaving your sofa! I thought this would be too god to be true but so far it has proved me wrong. The star missing is for the clarity when it comes to a physical address which some customers still want. A minor point but still a point. If this is the future of banking then I'm happy. That coming from a Yorkshire man is praise indeed. Reviewed on: 10th March 2022
Nick Hart's avatar
Nick Hart

Highly recommend

5
I am so happy to be a as a costumer of HSBC Kinetic. Reviewed on: 10th March 2022
Anil Joseph's avatar
Anil Joseph

Great account for new businesses

5
Super fast account opening process, easy access to customer service and advice Reviewed on: 10th March 2022
Sophie's avatar
Sophie

Excellent User experience

5
A simplified Business banking with many options to integrate with other business tools for the small and medium size companies. Reviewed on: 10th March 2022
Sanjey Karunananthan's avatar
Sanjey Karunananthan

Great business banking

5
For a start up business, kinetic has made a difficult process easy Reviewed on: 10th March 2022
Rebecca WHITCHER's avatar
Rebecca WHITCHER

Great! Banking at my finger tips.

5
Tech meets banking. Works great. Reviewed on: 10th March 2022
Ian walsh's avatar
Ian walsh

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