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HSBC Kinetic: Business account reviews

View other HSBC Kinetic products
4.69
Based on 1,941 reviews, last reviewed 7th Feb 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J
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About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Kinetic Business account reviews (1941)

Ideal for start up business

5
I’m a new start up business, hsbc kinetic has helped me to grow and under business. Slowly I’m becoming more professional with their help Reviewed on: 10th March 2022
mozahidh@outlook.com's avatar
[email protected]

Avoid for startup ups

1
I signed up to the new Kinetic for Business account as it was advertised for a startup and the benefits of its use with a promotion targeting specifically without any fees. A few months down the line this account became a real pain and still is. I have had bank charges over the roof and when contacted to the customer service they mentioned this is how it will be and the promotional no charge doesn’t apply to over the counter cash withdrawals and atm withdrawals. This was not advertised as the advertisement stated no fees for the first 12months which was really general. I also had issues where staff didn’t allow me to withdraw money over the counter as their regulations weren’t updated for this type of account. Overall a poor experience, would not recommend. Reviewed on: 10th March 2022
Jathu's avatar
Jathu

Review on kinetic

5
Easy to use. Useful information on show. Reviewed on: 10th March 2022
Amy delooper's avatar
Amy delooper

HSBC Kinetic App - it does was I need

5
The HSBC kinetic app made something I thought would be overly complicated really simple. Setting up the account was simple and the app provides a consumer like experience to business banking. Reviewed on: 10th March 2022
Sam Quinlan's avatar
Sam Quinlan

Professional and user friendly

5
I’ve been banking with the HSBC for many years. Since starting my private company HSBC Kinetic was an obvious choice. Easy to use, very intuitive for digital newbies and professional. Customer service faultless. One of the most easy account set up. Will happily continue and recommend. Reviewed on: 10th March 2022
Aneta Obloza's avatar
Aneta Obloza

Best business bank

5
HSBC Kinetic provides everything a business owner needs. They are quick to reach, reliable when issues arise and always provide top notch support! I am so happy to use with HSBC Kinetic for my business needs. Reviewed on: 10th March 2022
Teodora's avatar
Teodora

Great service and app!

5
Great banking service for my limited company easy app use and they were quick at setting me up! Highly recommend Chloe leah williams Reviewed on: 10th March 2022
Chloe williams 's avatar
Chloe williams

A Simple way of banking in a nutshell!

5
HSBC Kinetic was the missing part of business banks in the UK. It is designed for new and small business who are looking for high quality support, user friendly interface and easy-to-work-with platforms. I believe HSBC kinetic sits accurately on this landscape where all other businesses are suffering from financial issues. Reviewed on: 10th March 2022
Anonymous's avatar
Anonymous

Super Easy

5
Very quick and east to set-up, with the first issue I encountered being dealt with by customer service very efficiently. Reviewed on: 10th March 2022
Steven Bower's avatar
Steven Bower

Overall Excellent

5
Extremely convenient, reliable and user friendly Reviewed on: 10th March 2022
SUNIL KUMAR's avatar
SUNIL KUMAR

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