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HSBC Kinetic: Business account reviews

4.69
Based on 1,941 reviews, last reviewed 7th Feb 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J

About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Kinetic Business account reviews (1941)

Review of the HSBC Kinetic, Business account:

Amazing App and service

5
Really easy to use and brilliant app. Reviewed on: 10th March 2022

Smart Business Banking

5
Opening a HSBC Kinetic Business Bank Account is one of the best decisions I have made for my business. It is easily accessible, it has a lot of different products to help a business run smoothly including a bank account, overdraft facility, loan application with swift decision making, cash flow analysis - this product certainly gets my vote! Reviewed on: 7th March 2023

.

4
.................................................................................................................................................................. Reviewed on: 7th March 2023

I have already recommend to people who now use HSBC Kinetic.

5
While every other bank was telling my that setting up an account would take 60-90 minutes on the phone, then another 6-9 months to be approved, HSBC enabled me to set an account up with no interview, and within a few days. Even the bank who I currently have a business account with (for over 20 years) couldn’t offer anything easy. Everything since has been superb and I love my HSBC Kinetic account. I now have several friends who have set up accounts as a result of my recommendation. Reviewed on: 7th March 2023

Wonderful banking services

5
So far amazing experience with HSBC kinetic and very good customer services. Really like mobile app user friendly and easy to complete transactions. Reviewed on: 7th March 2023

Brilliant service when you ring for help

5
100% helpful and sorted my question out in minutes Reviewed on: 7th March 2023

May be recommended.

4
As it is a apps based business account I experienced a bit difficulty in every day banking. Reviewed on: 7th March 2023

Excellent

5
Professional services,helpful customers support! Reviewed on: 7th March 2023

Fantastic banking

5
Everything about HSBC is great I could not be happier Reviewed on: 7th March 2023

Very good service

5
Very reliable and easy to use app Reviewed on: 7th March 2023

Works well

4
Ideal for the small business. Cost effective, easy to contact. Accurate. Online features are good. Reviewed on: 7th March 2023