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HSBC Kinetic: Business account reviews

4.69
Based on 1,941 reviews, last reviewed 7th Feb 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J

About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Kinetic Business account reviews (1941)

Review of the HSBC Kinetic, Business account:

Everything I need for the work I carry out

5
HSBC doing a great job providing a great service and mobile app that meets all my business needs. Reviewed on: 8th March 2023
Reply from HSBC Kinetic Thanks for your review, great to hear that we're doing a great job and the app meets all your business needs. Response date: 9th March 2023
HSBC Kinetic logo reviews
HSBC Kinetic

Great business banking

5
When I set up as a sole trader 2 years ago I applied and joined HSBC Kinetic after reading about it online. It was an easy process and my experience with the bank has been positive all round. I can highly recommend it to anyone setting up business. Reviewed on: 7th March 2023

Amazing bank

5
Staff are helpfull, I got stressed situation in my company, bank staff support me and help a lot, I recommend this bank to everyone, special for small business ! Reviewed on: 7th March 2023

My first experience of a business banking app

4
Recently starting my business I needed a banking app that was as easy to use as my personal banking app. From the registration to the dashboard and the user interface and interaction this has allowed me to organise, track and manage my business banking really effectively! Reviewed on: 7th March 2023

Amazing account

5
Love the way the account works. The instant notifications I get when a payment is made or received has really helped me run my business more smoothly. Reviewed on: 7th March 2023

Another great offering from HSBC!

5
Easy to use banking app with excellent telephone customer service. A straightforward and excellent banking experience Reviewed on: 7th March 2023

Nice and easy to set up and use

4
Very straightforward and easy to use.HSBC gave me the chance to help my business grow and take other forms of payment Reviewed on: 7th March 2023

Would definitely recommend

5
Very easy and effective banking. Reviewed on: 7th March 2023

Easy to use and so modern

5
I love kinetic HSBC as this is so easy to use, user friendly, intuitive. I do all my bank account maintenance via the app and it is super clever Reviewed on: 7th March 2023

Best bank ever

5
Very good contact, always helpful, app easy to use. I am very happy Reviewed on: 7th March 2023

Best business banking app on the planet

5
10x easier to set up and use than another company that we bank with that begins with the letter before S. Like them too but HSBC Kinetic is magic. Also have incredible and highly responsive and intelligent customer service (which is a bonus). Reviewed on: 7th March 2023