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HSBC Kinetic: Business account reviews

4.69
Based on 1,939 reviews, last reviewed 2nd Apr 2025
100% decrease in 5 star reviews
in the past 90 days
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Latest highest rating:

5

Simple easy to use Internet Banking Simple easy to use Internet Banking Reviewed on: 2nd April 2025
Tom S's avatar
Tom S

Latest lowest rating:

1

I am now in the process of changing my bank over bec... I am now in the process of changing my bank over because I am so fed up of not being able to access my account on my mobile. This happened to me once... Read more Reviewed on: 5th March 2025
SB's avatar
SB

About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Kinetic Business account reviews (1939)

Quick and easy

5
I found registering easier compared to other apps, and I was happy with how simply it was to get up and running. Reviewed on: 7th March 2023

Excellent for startups

5
I have another business account with Starling but I prefer being part of a professional bank like HSBC. The account opening process was simple and service fantastic. Reviewed on: 7th March 2023

Excellent

5
Reviewed on: 7th March 2023

Fast, efficient, simple and effective

4
I am an HSBC Kinetic customer for nearly 1 year. I am very happy with the service I get. They are responsive and their banking app is simple and very rarely I require to login on the online banking or call up the bank. Reviewed on: 7th March 2023

Fantastic service for new Business Startup

5
I started a new Limited company and wanted reliable cost effective Business Bank Account. I found HSBC Kinetic perfect, fast and very supportive. I definitely recommend HSBC Kinetic Business Bank account. Customer service, online chat support are really good. In short I am very pleased with HSBC Kinectic. Reviewed on: 7th March 2023

So straightforward!

5
I found it very easy to open my bank account with HSBC Kinetic and have found this very straightforward to operate so far. I was seeking a business current account which I could operate via an App and this is excellent. Reviewed on: 7th March 2023

Simple business

5
Great and easy to use app very efficient for start-ups Reviewed on: 7th March 2023

Best business account around

5
Customer service is quick and professional, the app is secure and easy to use, the protection against fraud is one of the best. Reviewed on: 7th March 2023

Very easy to use and transfer money

5
best banking app and simple to use Reviewed on: 7th March 2023

Reduced services !!

3
- Receipt: You can't get a proper receipt for transaction and this is a business account! When I want to send a payment proof to somebody who I'm trading I'm sending them a "screnshot". So funny for a business account. - Depositing cash: I'm going to the bank. I'm using the machine. I'm doing everything but HSBC is getting a fixed fee and plus a percentage of the amount deposited again as service fee. I'm afraid in coming days will take all the money I earn and give me only a few coupons for shopping. Reviewed on: 7th March 2023
Reply from HSBC Kinetic Hi thanks for your review, we're always looking for ways to improve the app to make it even more useful. Thanks for your feedback we'll ask our team to look into this. Many thanks Response date: 9th March 2023
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