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HSBC Kinetic: Business account reviews

4.69
Based on 1,941 reviews, last reviewed 7th Feb 2026
100% increase in 5 star reviews
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Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J

About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Kinetic Business account reviews (1941)

OK- but could be better

3
Having a mobile app is a real positive. The charges for paying in cheques is a pain as is the fact that they won't let you pay in cheques more that £500 digitally. Not Really "free" banking and once the 12 months is up the charges are similar to high street banks. Reviewed on: 7th March 2023

Easy to use

5
Like as easy to use and quick an simple to move money around Reviewed on: 7th March 2023

Easy, straightforward account. Best around for my needs.

5
Quick and easy account opening process. Easy to use. Great communication. Best account around for my needs. Reviewed on: 7th March 2023

Fantastic

5
Really good very I find it very easy to work, I recommend people Reviewed on: 7th March 2023

Really easy to use account

5
HSBC Kinetic was really easy to set up and use. The app is customer friendly and the business team are very easy to reach out to. 100% recommend Reviewed on: 7th March 2023

Easy to use

5
Highly recommended, happy with my choice. Reviewed on: 7th March 2023

Safe and helpful bank.

5
“I had a wonderful experience and I would highly recommend this bank to others.” Reviewed on: 7th March 2023

Simple, clean and inexpensive

5
The app is pretty simple to use which is a big advantage in my opinion. It’s pretty cheap at £6.50 after (12/18 months?) I think. All documents are in one place to find which is great. Pretty secure too, for example I just got done setting up the app on my new phone and I had to verify through password, SMS and email. I would recommend to most small businesses for sure! Reviewed on: 7th March 2023

Very good bank

5
The best bank I have banked with Reviewed on: 7th March 2023

Simple but effective, brilliant app with great inter-face, excellent customer service

5
HSBC Kinetic made it really easy to set up a business account when I first became self-employed. The app is easy to use and includes helpful information, such as details about monthly cash flow. Reviewed on: 7th March 2023

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