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HSBC Kinetic (inactive company): Business account (discontinued) reviews

4.69
Based on 1,942 reviews, last reviewed 24th Mar 2026
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
10%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Perfect for small businesses! Perfect for small businesses! I have had an HSBC Kinetic account for 4 years now and have found the app a breeze to use and their customer service has... Read more Reviewed on: 24th March 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J

About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

Review HSBC Kinetic (inactive company): Business account (discontinued) now

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HSBC Kinetic (inactive company) Business account (discontinued) reviews (1942)

Very user friendly

5
Out of all the banking apps this really stands out, the use of Face ID to authorise payments instead of complicated processes is a game changer! Love this banking app! Reviewed on: 7th March 2023

Great customer service!

5
I would highly recommend Hsbc Kinetic ,I ve been with them for almost a year and haven t face any problems so far!the app can be managed easily,the customer service is quick to respond if you have queries. Reviewed on: 7th March 2023

Fantastic, Easy to use banking

5
Right from the start the Kinetic bank account has been so easy to setup, follow and use. If ever I've not usderstood something the customer service have been able to help and sort it. I've been met with nothing but amazing service and highly recommend it to all my friends. The first year being free was an added bonus to my small business just starting out too. Keep up the great customer service and banking thank you. Reviewed on: 7th March 2023

Great business bank

4
Only just started my small limited company and yhey have been very helpful Reviewed on: 7th March 2023

Simple and straightforward

5
So much easier to use than other alternatives. Very fast too. Reviewed on: 7th March 2023

Awesome service

5
I would give more than 5/10 stars if I can. Such an amazing service, always there to help. Absolutely love it. Reviewed on: 7th March 2023

I recommend HSBC kinetic To mu family ANS friends

5
I recommend HSBC kinetic To mu family ANS friends very well Reviewed on: 7th March 2023

Super fast approval!

5
I applied for a business account and was approved in less than 15 minutes. Plus the black and red aesthetic is beautiful. Reviewed on: 7th March 2023

Excellent services

5
The staff are very helpful and respectful behaviour. Reviewed on: 7th March 2023

SImple and effective

5
I have been using Kinetic for one of my business for the last few years. It's simple and easy and I have no issue. the app is very user friendly and the processes are simple, never had an issue and it's generally and enjoyable banking process. Reviewed on: 7th March 2023

Review HSBC Kinetic (inactive company): Business account (discontinued) now

Help others make smarter decisions by sharing your own experience. Write a review