Smart Money People Logo

HSBC Kinetic: Business account reviews

4.69
Based on 1,941 reviews, last reviewed 7th Feb 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
10%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J

About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Kinetic Business account reviews (1941)

Review of the HSBC Kinetic, Business account:

Everything I need for the work I carry out

5
HSBC doing a great job providing a great service and mobile app that meets all my business needs. Reviewed on: 8th March 2023
Reply from HSBC Kinetic Thanks for your review, great to hear that we're doing a great job and the app meets all your business needs. Response date: 9th March 2023
HSBC Kinetic logo reviews
HSBC Kinetic

Keep Going

5
Easy to open and everyone can open without hassle with appropriate information requested . Once open quick alert both in and out of your account. Good control over you account. Easy to pay Reviewed on: 7th March 2023

Good

5
I love the service , I have been with them around 6 months.. Reviewed on: 7th March 2023

Great and easy banking system for businesses

5
Very easy to control budgets and stay on top of your cash flow with the kinetic app from HSBC Reviewed on: 7th March 2023

First choice for business

5
Excellent service, the app is easily accessible, would recommend to everyone! Reviewed on: 7th March 2023

Great for small businesses

5
Opening the account takes time but the facility they offer for a banking app is fantastic. Far better than other banking app. Reviewed on: 7th March 2023

Super

5
the app is very user friendly and never crashes Reviewed on: 7th March 2023

Brilliant banking service

5
The app is easy to use and when you speak to staff they are always helpful and professional. Reviewed on: 7th March 2023

Great business account

5
I anm quite enjoying using this account, the app is perfect, and I also had a reward for joinng and transferring some of my direct debits to it. Overall - a great experience, highly recommended. Reviewed on: 7th March 2023

Great Business Banking App

5
Great banking account for my sole trader business. Fast and reliable support provided and many great tools to support my business as it grows. Reviewed on: 7th March 2023

Happy with all services and products

5
I am happy to give a vote for my choice I like HSBC and i am very happy with this bank Reviewed on: 7th March 2023