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HSBC Kinetic: Business account reviews

Name: Business account
Rating: 4.73 (1939 reviews)

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4.69

Based on 1,939 reviews, last reviewed 2nd Apr 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

10%

Latest highest rating:

5

Simple easy to use Internet Banking Simple easy to use Internet Banking Reviewed on: 2nd April 2025

Latest lowest rating:

1

I am now in the process of changing my bank over bec... I am now in the process of changing my bank over because I am so fed up of not being able to access my account on my mobile. This happened to me once... Read more Reviewed on: 5th March 2025

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About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Kinetic Business account reviews (1939)

Review of the HSBC Kinetic, Business account:

Straight forward banking for busy businesses

I’ve been using HSBC Kinetic account for over a year. I can access my account securely and smoothly from my phone, easy transaction processes with helpful insights. Reviewed on: 18th March 2023

Reply from HSBC Kinetic Hi Nicky, Our app has a great record with 100% availability and in the rare need for planned maintenance we'll let you know in advance, keep downtime to a minimum and of course outside of business hours. We're delighted to hear that you find the cashflow and transaction analysis tools useful. Thanks for your review. Response date: 28th March 2023

Simple, Informative & Quick

HSBC Kinetic is a fantastic bank. The app is simple and easy to use. Viewing bank statements, making payments, keeping track of my account are all easy tasks to complete via the app. If there are any changes being made to the account, I am always notified by email. The customer service and chat is always responsive and helpful. Highly recommend. Reviewed on: 11th March 2023

Great hassle-free banking!

Low fee, online banking. Finally a bank which has arrived in the 21st century! Reviewed on: 11th March 2023

Really good service

Very good bank and good communication, made it through kinetic app Reviewed on: 11th March 2023

Very quick and easy

Was very easy to aplay and I was up and running in 10min. Very pleased with this service recommended to any business. Reviewed on: 11th March 2023

Excellent

All what you need as a business bank in the comfort of your home Reviewed on: 11th March 2023

Fantastic bank

Kinetic is fantastic. The staff are brilliant and very helpful. Chat system in the app they are quick to respond. App is easy to use too! They make welfare checks when you seem to be overspending Reviewed on: 11th March 2023

you are a very good team

I am very satisfied with you..and I wish you continued success ..good luck and faith in what you do Reviewed on: 10th March 2023

great, easy to use

Great quick responding customer service through webchat. Easy to use & download bank statements. Reviewed on: 10th March 2023

I am satisfied

I'm satisfied. I need more time. HSBC The first bank I worked with. Reviewed on: 10th March 2023

Very Happy

I've been a HSBC customer for many years, I've had a Kinect account for over a year and will never let a bad word be said about HSBC. Everything is top notch and I know my money is safe. I recommend it with a pure heart, and even encourage you to try it. There are no surprises in this bank. Always top level. Reviewed on: 10th March 2023

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