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HSBC Kinetic: Business account reviews

Name: Business account
Rating: 4.69 (1941 reviews)

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4.69

Based on 1,941 reviews, last reviewed 7th Feb 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

85%

10%

Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026

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About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Kinetic Business account reviews (1941)

Review of the HSBC Kinetic, Business account:

Everything I need for the work I carry out

HSBC doing a great job providing a great service and mobile app that meets all my business needs. Reviewed on: 8th March 2023

Reply from HSBC Kinetic Thanks for your review, great to hear that we're doing a great job and the app meets all your business needs. Response date: 9th March 2023

Recommend

Excellent service and convenient. Reviewed on: 30th March 2022

Best ever bank account

I really wish if the personal bank account is as easy to use as the kinetic. Minutes to open and seconds to navigate! Reviewed on: 30th March 2022

Absolutely great

It was so easy to set up all done in 10 minutes and ready to use. Highly recommend for sole traders like me. Reviewed on: 30th March 2022

Excellent customer service

The best is quicker decision making thinks like loan etc Reviewed on: 30th March 2022

Easy, quick, does the job perfectly!

I needed a new business account so had a look around and went with HSBC Kinetic as I personally bank with First Direct. The sign up process could not have been easier. The app allows me to keep track of my money with ease. The debit card makes purchases simple. There's nothing not to like. Reviewed on: 30th March 2022

Brilliant

Very helpful banking, amazing app, some very good features, great help line too, regular statements lots of extras to help with all your business needs Reviewed on: 30th March 2022

Excellent working environment and support from staff

Positive experience I always receive from the services of the aforementioned bank Reviewed on: 30th March 2022

Amazing detailed and easy to use

The app for this is amazing as everything is very detailed and easy to navigate, which is very time efficient. Also if there are any issues, the customer service team is very quick to respond and solve our problems. Reviewed on: 30th March 2022

Challenger bank

Move money it takes ages sometimes to be able to access it! Credit card gets declined regularly Basically with all the monies HSBC could use for there online facility at the lower level its a very poor effort App has minor blips & quirks Reviewed on: 30th March 2022

The most stress-free part of starting a new business

I used a company-startup agency to form a new LTD company this year, they offered free cash to those who went with one of their banking partners...well I had one missed call that when I tried to return the call I got an automated response and never a call-back. I then tried HSBC Kinetic, no free cash, but a new business account setup in minutes. Got my vote! Reviewed on: 30th March 2022

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