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HSBC Kinetic: Business account reviews

4.69
Based on 1,941 reviews, last reviewed 7th Feb 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J

About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Kinetic Business account reviews (1941)

Review of the HSBC Kinetic, Business account:

Amazing App and service

5
Really easy to use and brilliant app. Reviewed on: 10th March 2022

Top notch

5
App is easy to use you know exactly what's going on with your account Reviewed on: 30th March 2022

New Business New App

4
Starting a new business and all the basics that need to be in play before the first sale, is, shall we say is a little daunting and frustrating at times, let alone time consuming and health debilitating. Banking however was made easy with the new HSBC Kinetic app! With the usual FAQ and more importantly the customer support team, just a call away made this journey effortless. Something less to worry about! Reviewed on: 30th March 2022

works perfectly

5
this is a simple to use banking experience where all you need is easy to acess Reviewed on: 30th March 2022

Easy, helpful and reliable

5
It’s very easy and helpful to manage and monitor account activity And also can see cash flow. Reviewed on: 30th March 2022

Excellent App

5
Very easy to use app. Works very well with my bank transfers into my other HSBC accounts. Reviewed on: 30th March 2022

Changes make it better.

5
New approach to the business banking. Simplicity is the key. Reviewed on: 30th March 2022

Easy and simple to use

4
Great system and easy to use, my only criticism would be that you cannot use it on desktop Reviewed on: 30th March 2022

Good but a little slow

4
The app is good but is slow to load when making changes. Assigning payments takes a long time and as there is no banking available outside of the mobile apps it is the only way to do it. Banking itself is straight forward and fees in line with other banks Reviewed on: 30th March 2022

Great banking!

5
A fresh of breathe air and easy to do banking. Reviewed on: 30th March 2022

simplified as it can be

3
I'm trying to figure out how am I going to get .csv file of transactions and .pdf file of bank statements from Kinetic online banking Reviewed on: 30th March 2022