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HSBC: Bank account reviews

Name: Bank account
Rating: 3.72 (1352 reviews)

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3.72

Based on 1,352 reviews, last reviewed 8th Mar 2026

2500% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

46%

24%

10%

15%

Latest highest rating:

5

HSBC always alerts me if anything funny is about to... HSBC always alerts me if anything funny is about to happen on my account and it makes me feel like my money is secure Reviewed on: 8th March 2026

Latest lowest rating:

1

Uncomfortable and unreasonably bureaucratic My parents opened an account on my behalf as a child (aged approximately 9), which involved me signing some documents. A decade later, I could not rea... Read more Reviewed on: 24th February 2026

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank account reviews (1352)

Great

They always make sure I have the right account for me Reviewed on: 6th June 2017

Service

As I my experience for 10 years with this bank I found secure easy and effective system and helpful customer service Reviewed on: 4th June 2017

Amazing customer service

I adore my online banking flexibility and options available. Reviewed on: 30th May 2017

Outstanding

Just moved from another bank was very easy they done everything from direct debits to moving my salary an evan got 150 switch bonus Reviewed on: 30th May 2017

Hsbc for 20 years

Have been with Hsbc for 20 years never needed to change or wanted to they have helped me with my finances throughout my life and have had only one minor issue in 20 years can't really better that? Reviewed on: 30th May 2017

Not helpful

Moving accounts, what a nightmare. Reviewed on: 26th May 2017

Continued Terrible Service

No matter what i ask of them they never seem to be able to pull it off. Been asked twice if I wanted to upgrade account, accepted both times,was told it would be done in 5 working days. That was six months ago. I've moved twice since 2014 they still have my old address on file despite asking them to change it three times. When moving the first time asked the branch twice to send me my statements as they couldn't print them off for me in branch. Got them on the second time of asking. Reviewed on: 24th May 2017

have had nothing but trouble

been with them for more than 15 years and recently its got worse.. fraud, bank charges, and 0 help been hard to stick with them wouldnt advise hsbc to anyone Reviewed on: 23rd May 2017

Good account

HSBC are a good bank. I've had my current account for over 20 years Reviewed on: 15th May 2017

Great service, extremely helpful

I have been a customer of hsbc for many years. The Internet banking is easy and staff in store are always helpful. When I was a victim of fraud they were extremely proactive and alerted me to it. Reviewed on: 4th May 2017

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