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HSBC: Bank Account reviews

Name: Bank Account
Rating: 3.75 (1221 reviews)

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3.61

Based on 1,221 reviews, last reviewed 25th Nov 2024

17% decrease in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

44%

24%

11%

15%

Latest highest rating:

5

Good service and customer service is efficient Good service and customer service is efficient Reviewed on: 11th October 2024

Latest lowest rating:

1

How nice of you to lie to someone with mental health. How nice of you to lie to someone with mental health. Are you trying to kill customers and steal there money? Is it a habit of taking peoples mental h... Read more Reviewed on: 20th November 2024

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About this product

HSBC’s Bank Account is accompanied by its mobile banking app, with a range of features to help you understand your spending. There are both arranged and unarranged overdraft options available and account holders can access all of HSBC’s savings accounts.

Choosing the right current account and provider can be difficult. But it’s important to be confident in the place you store your money. Our HSBC Bank Account reviews can give you valuable insight into life as a HSBC account holder.

Find out how long customers have been with HSBC and how satisfied they are with the Bank Account. Learn more about the mobile banking app and the features it has to offer. Read genuine experiences with the customer service team to see how HSBC handles its customers' issues. Find out if account holders would recommend the Bank Account to family and friends. Take a look through our HSBC Bank Account reviews to find the ones most useful to you.

If you have a HSBC Bank Account, share your experience with our Smart Money People community. How long have you had the account and is it your main current account? What are the pros and cons you’ve experienced whilst banking with HSBC? If you have an overdraft, were you satisfied with the options you had to choose from? Do you use the mobile banking app, and if so, what are your favourite features? Write an honest HSBC Bank Account review today. Together, we can help people like you make better financial decisions.

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HSBC Bank Account reviews (1221)

Pretty good service but online chat would be better

On the whole, HSBC service is satisfactory and if they make an error they make sure they resolve it. I don't always find speaking on the phone to them easy and would prefer online chat to a chatbot. Reviewed on: 11th April 2023

old fashioned

not very reliable, careless with overdrafts Reviewed on: 11th April 2023

Most reliable

I had my first account with HSBC when I moved to London and they continue to be a reliable partner for 8 years and counting. Reviewed on: 11th April 2023

Hsbc premier bank account

Customer service for hsbc bank account is much better than my experience with other banks. Never had to wait too long on the phone and the people dealt with were always helpful and knew how to gandle the issues I raised. Their app is pretty comprehensive and easy to use and very customer friendly the way it is set out. Reviewed on: 11th April 2023

Just what I want from my Bank

HSBC is always a pleasure to deal with - friendly staff in branch and contact centres. If I ever have an issue, they sort it out with ease and professionalism Great mobile app features - love that they now offer investment services to personal customers Highly recommend to friends and family Reviewed on: 11th April 2023

Great

My experience with HSBC has been really good so far Reviewed on: 11th April 2023

The Best Bank

Simply the best bank. Always sort any problems out. Very polite and cheerful when I visit my local branch. Sorted out a problem with my app and gave me great advice. when I needed it Reviewed on: 11th April 2023

Best bank

Greatest bank in the world. Very Impressed Reviewed on: 11th April 2023

Great bank

No hassle and easy to get gel- when needed Reviewed on: 10th April 2023

Great service

Always helpful, so great service Reviewed on: 10th April 2023

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