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HSBC: Bank account reviews

Name: Bank account
Rating: 3.77 (1340 reviews)

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3.69

Based on 1,340 reviews, last reviewed 23rd Jan 2026

750% increase in 5 star reviews

in the past 90 days

40% decrease in 1 star reviews

in the past 90 days

45%

24%

10%

16%

Latest highest rating:

5

I m with HSBC for 8 years now and I never had any is... I m with HSBC for 8 years now and I never had any issue with them. Reliable bank and quite good customer service as well. Reviewed on: 23rd January 2026

Latest lowest rating:

2

It’s a bank! It’s a bank! That says it all, it’s not here to help people it’s exists to keep people trapped in debt while it earns more money for those that own it Reviewed on: 23rd January 2026

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Bank account reviews (1340)

Review of the HSBC, Bank account:

Very helpful staff who go out of their way to help you (Kendal branch).

I travel a lot for work and I've often run into problems that HSBC has helped me out with. I once had my debit card stolen and it was difficult to get a replacement while I was abroad. However, the helpful staff at Kendal branch enabled me to get a new card promptly, and they also suggested making my mother a signatory to my account so that she can authorise such processes in the future should a similar situation arise. They really were very helpful! Reviewed on: 2nd January 2016

LOVELY CURRENT ACCOUNT GOOD SERVICE AND FRIENDLY STA...

LOVELY CURRENT ACCOUNT GOOD SERVICE AND FRIENDLY STAFF ON SUPPORT, SUPER HIGHLY RECOMMENDED OVER OTHER BANKS Reviewed on: 2nd March 2025

I've been a valued customer for many years and they'...

I've been a valued customer for many years and they've always been very helpful and friendly. The customer service is excellent. Reviewed on: 2nd March 2025

Easy to use.

Easy to use. Terrible interest rates. Secure to access. Reviewed on: 2nd March 2025

Good customer service, user freindly app and online...

Good customer service, user freindly app and online service. Reviewed on: 1st March 2025

Outstanding brand offering great value

Outstanding brand offering great value Reviewed on: 1st March 2025

easy to use bank account.

Really enjoy how easy it is to use this bank account. Simple layout & good benefits. Reviewed on: 28th February 2025

Excellent support team .

Excellent support team ....high speed...very good experience Reviewed on: 28th February 2025

Plenty of features, good customer service, easy to u...

Plenty of features, good customer service, easy to use and competitive rates and benefits Reviewed on: 28th February 2025

Best bank without doubt.

Best bank without doubt. I have been a customer for 12 years. Reviewed on: 28th February 2025

does what i need.

does what i need Reviewed on: 28th February 2025

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