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HSBC: Bank account reviews

Name: Bank account
Rating: 3.76 (1378 reviews)

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3.76

Based on 1,378 reviews, last reviewed 25th Apr 2026

5% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

46%

24%

10%

15%

Latest highest rating:

5

Overview of HSBC Bank Account HSBC supports customers with financial guidance and help when needed, such as offering tools to manage money, budgeting support, and assistance for th... Read more Reviewed on: 25th April 2026

Latest lowest rating:

1

No reward for loyalty Had an hsbc bank account for 37 years. Have a large amount of money in most of the time. I have never received a perk or any kind of incentive to stay... Read more Reviewed on: 16th April 2026

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank account reviews (1378)

disappointing branch closures after taxpayer bail-out

- said a lot about moving back to Hong Kong,but took billions instead from bailout, now threatening to move after Brexit - so thumbs down from me & many others. Reviewed on: 11th February 2018

Good service

I have never had any problems with my account told straight if anything suspicious Reviewed on: 11th February 2018

Excellent survey

Great customer service they really offer great advice Reviewed on: 11th February 2018

Reliable. Just works.

I have been with HSBC (current account) for almost 16 years and they have been brilliant throughout. I don’t really need to think about my account as it just works. Reviewed on: 11th February 2018

Really don't care about the little people.

Been a customer for 20 years and I go for some help after getting into some financial difficulty for the 1st time and was treated awfully. I was pretty much dismissed without even glancing at my details or history. As soon as I clear my overdraft with them i'm out of there! I would not recommend them to anyone Reviewed on: 11th February 2018

Easygoing Bank

Easy to navigate and perform actions online. Helpful online chat on website. Reviewed on: 10th February 2018

does what it says on the tin

Had an account for over 20 years and never had any problems, just a straight forward account. Reviewed on: 10th February 2018

Totally happy

HSBC have always been supportive and helpful. I have found their staff in branch to be knowledgeable and honest each time I have visited. Reviewed on: 10th February 2018

Great bank services

I love their app and the rapidity of solving issues. Reviewed on: 10th February 2018

Excellent service and support

HSBC have been my bank since their transition from Midland Bank to Hong Kong and Shanghai Bank. They have provided me with excellent support through some very trying times and always been at the end of the phone with advise and products to help me. I use them for business banking too, where they also excel. Reviewed on: 10th February 2018

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