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HSBC: Bank account reviews

Name: Bank account
Rating: 3.76 (1313 reviews)

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3.65

Based on 1,313 reviews, last reviewed 19th Nov 2025

No new 5 star reviews

in the past 90 days

40% decrease in 1 star reviews

in the past 90 days

45%

24%

10%

16%

Latest highest rating:

4

Good communication and helpful customer service Good communication and helpful customer service Reviewed on: 19th November 2025

Latest lowest rating:

1

Zero is their number. Zero is their number. I paid out my mortgage and signed the discharge papers months ago, only to learn during the sale process that the bank still hol... Read more Reviewed on: 7th November 2025

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank account reviews (1313)

Trustworthy

I've been banking with HSBC since I was 7 years old and they were called The Midland Bank; I opened a Griffin Savers account. I also have my ISA with them. Perhaps for me, it's more a case of sticking with what I know. Reviewed on: 31st December 2017

HSBC bank Accont Review

Have been with HSBC since 1980 and have always found them to be a reliable,trustworthy and honest bank.We bank online and this has proved to be a very efficient and time saving way to run our account.We recommended HSBC to our sons who both now have accounts. Reviewed on: 31st December 2017

Cannot complain

Does what it says on the tin and great fraud detection team Reviewed on: 29th December 2017

Good, not great

I've always been with HSBC but mainly out of laziness to switch. I wasn't allowed a student account when I became a student even though my credit rating was good. Also have never been allowed an overdraft and was refused a credit card. Probably good in the long run but pretty inconvenient! Reviewed on: 20th December 2017

Great current account with easy online banking

Great current account with easy online banking, I use it every week to check my balance and send money etc. The website online is super easy to use compared to other banks. HSBC is the best bank ever and I have been with them for 17 years already! Reviewed on: 15th December 2017

Friendly and helpful staff

The staff at my local branch are friendly and helpful. When I asked about making a large payment to a garage for a car I was advised about the best way to do it and also suggested that until I was ready to pay I should move the money to a savings account as it would be safer and earning interest. Reviewed on: 10th December 2017

never had problem, and they got my money back when I got scammed

I bought slimming ta lets by mistake, it was a scam and hsbc managed to give me mu money back in a coupl of hours and I have just never had a problem with them and they were very good about my mental health problems. I spolke to om someone who was specifically dealing with mental health and I was given her number to ring in the future Reviewed on: 6th December 2017

accounting is adequate

Would have given a better review but they have recently closed down my local branch Reviewed on: 2nd December 2017

Feels dated

Good company but feels dated in terms of technology and branding Reviewed on: 29th November 2017

Good but feels dated

I feel this bank is dated both in technology and branding. Reviewed on: 29th November 2017

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