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HSBC: Bank account reviews

Name: Bank account
Rating: 3.76 (1378 reviews)

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3.76

Based on 1,378 reviews, last reviewed 25th Apr 2026

5% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

46%

24%

10%

15%

Latest highest rating:

5

Overview of HSBC Bank Account HSBC supports customers with financial guidance and help when needed, such as offering tools to manage money, budgeting support, and assistance for th... Read more Reviewed on: 25th April 2026

Latest lowest rating:

1

No reward for loyalty Had an hsbc bank account for 37 years. Have a large amount of money in most of the time. I have never received a perk or any kind of incentive to stay... Read more Reviewed on: 16th April 2026

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank account reviews (1378)

rubbish customer service. very unhelpful

Do not care about the customers. Reviewed on: 10th February 2018

Friendly staff at the bank

We are lucky enough to have an HSBC in ours small town, had current account for years and never had an issue. The local staff are very friendly and helpful - always take time to help and advise if they can. Telephone support is not so good however and feels unconnected to the bank itself - you have to phone a mail line for an appointment at your local bank and made an appointment twice through this and didn't work out either time. Reviewed on: 10th February 2018

The best bank!

I have been banking with HSBC for a year now, after switching from another bank-they offer excellent service and product benefits. I couldn't be happier! Reviewed on: 10th February 2018

Onlline banking

HSBC has an excellent online banking site Reviewed on: 10th February 2018

Been an HSBC customer since I turned 18....

and have stayed with them ever since. They grew with me though student bank accounts and overdrafts (yay University!) to my first job and 'adult' current account. Now I have my own daughter and am thinking about setting up her first bank account and (of course) my first choice will be HSBC. Reviewed on: 10th February 2018

Great no fuss banking

Been with HSBC 13 years and unlike other banks I have used in the past havenever had a problem with them. Excellent service. Reviewed on: 10th February 2018

The worlds bank

brilliant products brilliant bank awesome when I am on holiday truly a world bank. Reviewed on: 10th February 2018

Reliable

Friendly staff at my local branch & using online banking is straightforward. No complaints. Reviewed on: 10th February 2018

Great Service throughout 34 years

Helpful, understanding and offer great individual service Reviewed on: 10th February 2018

Long term customer

Always had good customer service and been looked after Reviewed on: 9th February 2018

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