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HSBC: Bank account reviews

Name: Bank account
Rating: 3.76 (1378 reviews)

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3.76

Based on 1,378 reviews, last reviewed 25th Apr 2026

5% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

46%

24%

10%

15%

Latest highest rating:

5

Overview of HSBC Bank Account HSBC supports customers with financial guidance and help when needed, such as offering tools to manage money, budgeting support, and assistance for th... Read more Reviewed on: 25th April 2026

Latest lowest rating:

1

No reward for loyalty Had an hsbc bank account for 37 years. Have a large amount of money in most of the time. I have never received a perk or any kind of incentive to stay... Read more Reviewed on: 16th April 2026

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank account reviews (1378)

Opening Bank Account Made Simple

Couldn't have been more helpful, process was straightforward and excellent member of staff made sure to cover all the required information, even staying after closing time to complete the paperwork & finish opening the account. Reviewed on: 9th February 2018

love it

great bank , and great customer service Reviewed on: 9th February 2018

a great bank

Been with them for years and happy with their service not had a problem, only one thing couldn't change address easily when I moved house Reviewed on: 8th February 2018

Unhelpful customer service

The worst customer service I have ever experienced, very poor bank with no personality Reviewed on: 8th February 2018

Good service, price and app

Good service, price and mobile app Reviewed on: 8th February 2018

Help & Support

I have found the support I have had from them while out of work has been priceless and ensured I havent got further into debt. Reviewed on: 8th February 2018

HSBC Advance Account

Fantastic bank bank with great customer service and easy to use mobile apps for banking on the go. Reviewed on: 8th February 2018

Good customer service

HSBC provide good customer service. They are polite and explain things clearly and simply if you are ever in need of help. Reviewed on: 7th February 2018

Reliability

You know what you get with HSBC, good reliable service Reviewed on: 7th February 2018

Great bank

Great Bank which has really good on-line facilities Reviewed on: 6th February 2018

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