Smart Money People Logo

HSBC: Bank account reviews

3.72
Based on 1,347 reviews, last reviewed 30th Jan 2026
1050% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
46%
See only 4 star reviews
24%
See only 3 star reviews
10%
See only 2 star reviews
5%
See only 1 star reviews
15%

Latest highest rating:

5

My experience with HSBC has been absolutely perfect. My experience with HSBC has been absolutely perfect. Reviewed on: 30th January 2026
Tunde E's avatar
Tunde E

Latest lowest rating:

2

It’s a bank! It’s a bank! That says it all, it’s not here to help people it’s exists to keep people trapped in debt while it earns more money for those that own it Reviewed on: 23rd January 2026
Bubbleicious's avatar
Bubbleicious

About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

Review HSBC: Bank account now

Help others make smarter decisions by sharing your own experience. Write a review

HSBC Bank account reviews (1347)

Great Bank

5
Great bank to have an account with, always on the ball when it comes to fraud. Reviewed on: 1st January 2018

Great Bank

5
Excellent service, every time. Fabulous online banking, great service in the bank and fantastic support from the anti fraud team. Reviewed on: 31st December 2017

Great Service

5
Been with HSBC for years and they are always reliable and helpful. Keep it up Reviewed on: 31st December 2017

Simple

4
Simple bank account. No fuss. Can always chat to, someone on the phone Reviewed on: 31st December 2017

Trustworthy

3
I've been banking with HSBC since I was 7 years old and they were called The Midland Bank; I opened a Griffin Savers account. I also have my ISA with them. Perhaps for me, it's more a case of sticking with what I know. Reviewed on: 31st December 2017

HSBC bank Accont Review

5
Have been with HSBC since 1980 and have always found them to be a reliable,trustworthy and honest bank.We bank online and this has proved to be a very efficient and time saving way to run our account.We recommended HSBC to our sons who both now have accounts. Reviewed on: 31st December 2017

Cannot complain

5
Does what it says on the tin and great fraud detection team Reviewed on: 29th December 2017

Good, not great

3
I've always been with HSBC but mainly out of laziness to switch. I wasn't allowed a student account when I became a student even though my credit rating was good. Also have never been allowed an overdraft and was refused a credit card. Probably good in the long run but pretty inconvenient! Reviewed on: 20th December 2017

Great current account with easy online banking

5
Great current account with easy online banking, I use it every week to check my balance and send money etc. The website online is super easy to use compared to other banks. HSBC is the best bank ever and I have been with them for 17 years already! Reviewed on: 15th December 2017

Friendly and helpful staff

4
The staff at my local branch are friendly and helpful. When I asked about making a large payment to a garage for a car I was advised about the best way to do it and also suggested that until I was ready to pay I should move the money to a savings account as it would be safer and earning interest. Reviewed on: 10th December 2017

Do you have a different HSBC product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Want to see more from HSBC?

  • Stocks and shares ISA

    from HSBC 4.74 from 6 reviews
    HSBC
  • Home Insurance

    from HSBC 4.46 from 7 reviews
    HSBC
  • Regular Saver

    from HSBC 4.42 from 25 reviews
    HSBC
    View all products