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HEY Credit Union: Savings reviews

Name: Savings
Rating: 4.95 (367 reviews)

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4.95

Based on 367 reviews, last reviewed 28th May 2025

24700% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

3 star

2 star

1 star

Latest highest rating:

5

Always polite conversation and no one raises their v... Always polite conversation and no one raises their voice when I visit the credit union. My account is never discussed without the proper authorisation... Read more Reviewed on: 28th May 2025

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

HEY Credit Union Savings reviews (367)

Review of the HEY Credit Union, Savings:

Helps you to learn how to save.

I joined credit union over 15 years ago. I used to get loans from provident which had extortionate interest to pay back. I was able to get a loan to pay off those debts sooner. After paying off the loan, I continued to let that weekly money I had been paying and let it build up in my savings. I call it my rainy day fund and use it for emergencies, like if my car needs repairs or any white goods break down. They are so helpful and had it not been for them, I would never have learned how to save money. Reviewed on: 23rd May 2025

Always polite conversation and no one raises their v...

Always polite conversation and no one raises their voice when I visit the credit union. My account is never discussed without the proper authorisation. Reviewed on: 28th May 2025

HEY Credit Union, who knew?

Brilliant service and support offered by Hull and ER Credit Union. I struggle to get in to the building due to real life pressure. I’m able to do all my business and banking with them online or over the phone. Staff are brilliant and always helpful. What’s more important never in a queue on the phone or on hold for having to listen to music. HEY CU pick up the phone every time and immediately. My business with them usually completed within a minute or two. I never part leaving disappointed or frustrated. They know me, my business and they are small enough as a union in which I feel I know them. They deserve all the plaudits and recognition that come their way. Another observation from when I’ve physically gone in the building to bank is that they invest in training their staff. They also believe in giving younger people opportunities in the work place and banking. Thus demonstrating their commitment to the long term aims, objectives and future of HEY Credit Union. Reviewed on: 28th May 2025

Easy to set up.

Easy to set up. Easy to see progress of my Christmas savings Reviewed on: 28th May 2025

Everything is done so quickly.

Everything is done so quickly. Every interaction has been very satisfying Reviewed on: 27th May 2025

Fantastic customer service

Very helpful friendly staff & always great customer service. Reviewed on: 27th May 2025

Saving while supporting local community

I love being able to save in a way that supports the local community in Hull and East Yorkshire and facilitates people being able to access financial services including savings and loans who otherwise might not be able to. Reviewed on: 27th May 2025

Can tell I'm a valued customer by their responses.

Have had some minor issues all created by me! They have resolved them very quickly and offer a personalised service second to none. Reviewed on: 27th May 2025

Fantastic customer service

Staff are always friendly and willing to help. Reviewed on: 27th May 2025

They have a local branch!

They have a local branch! All the big banks are closing theirs but you can actually go in to the credit union and deal with real people instead of AI chatbots! They’re friendly, professional and local. Reviewed on: 26th May 2025

Reassuring, ethical banking for Community Building

The information is very clear on the website and on the occassions I've phoned the customer service has been very welcoming, efficient and reassuring. Reviewed on: 26th May 2025

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HEY Credit Union: Savings reviews

24700% increase in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

N/A

About this product

HEY Credit Union Savings reviews (367)

Helps you to learn how to save.

Always polite conversation and no one raises their v...

HEY Credit Union, who knew?

Easy to set up.

Everything is done so quickly.

Fantastic customer service

Saving while supporting local community

Can tell I'm a valued customer by their responses.

Fantastic customer service

They have a local branch!

Reassuring, ethical banking for Community Building

Do you have a different HEY Credit Union product?

There's still more to see!

Join Smart Money People

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